Level 1 IT Technician
Ludia
Montréal, QC
Job Description

Key Responsibilities:
Provide support to Ludia employees in both French and English;
Triage of the support requests;
Take care of the computer hardware installation, configuration and support;
Install and maintain network connected workstations under Windows and MacOSX;
Software deployment and setup (Adobe Creative Suite, 3DS Max, etc.);
Maintain Ludia IT inventory.

Qualifications

Proven experience in computer installation including network setup
Experience in building new computers
Good knowledge of Apple products (MacOSX, iOS)
Good knowledge of Microsoft products including Windows 10
Knowledge of Active directory
Excellent organizational and methodological skills
Excellent communication and interpersonal skills
Proficiency in both French and English, spoken and written, is essential

Desired Skills:
Knowledge of Linux operating systems;
Knowledge of image deployment (MDT and WDS);
A previous experience in an environment related to video games or software development is an asset.

Additional Information

Work in the heart of Old Montreal;
An open concept work environment with an employee game room, foosball, Ping-Pong and pool table, Tiki Lounge and more;
Gym 360 - Well-being by Ludia! A space entirely dedicated to the well-being of our Ludians! On the program: group classes or private training sessions given by expert coaches, massage therapy, health juice bar, etc .;
An impressive health and wellness plan that includes annual health assessments and free access to a virtual clinic for you and your family;
Four weeks vacation, RRSP contributions, referral incentives, and an attractive bonus program;
Free snacks, coffee and tea, as well as catered meals;
Continuing education including free French or English classes
Happy Hour Fridays with beer and wine after work;
An amazing team of creative people who work hard and have fun too!

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