Primary purpose of the role:
The Airfreight Export Operations Coordinator will handle all airfreight export shipments within the Canada region.
This is a remote position.
Key Accountabilities:
· Register and maintain regular status of Export Shipments in the Company’s system.
· Coordinate Export Shipment Operations and Documentations with overseas agents and local USA 3rd parties on daily basis and meet the deadlines where applicable.
· Cooperate closely with 1UP global offices, overseas agents and service providers to Identify optimal solutions for the clients’ requirements and deliver the best possible service to the customers while protecting the integrity of 1UP business.
· For Air Export shipments, submission of airline messaging and creation of HAWB/MAWB through CargoWise EDI.
· Review, Analyze and post Accounts Payable per Shipment on a timely manner.
· Also find opportunities to minimize the cost and find opportunities to maximize revenue while ensuring clients’ requirements are met.
· Review, Analyze and post Accounts Receivable per shipment on a timely manner.
· Address and communicate to customers and agents any shipping issues and/or delays proactively.
· Responsible for the month end closing of assigned shipments.
· Responsible for all root cause analysis to achieve required KPI’s and create ideas to improve the existing process.
· Provide excellent and timely customer service, under the direct supervision and advice of the department Manager.
· Costing and quoting agents and clients if additional services are requested.
· Working closely with other departments in the company to make the customer’s experience seamless.
· Additional duties and responsibilities may be assigned by management.
Requirements:
- Min 3 years experience in Airfreight Operations and in freight forwarding
- Min 1 year of Canadian work experience
- Advanced knowledge of Incoterms and Shipping documentations
- Knowledge of CargoWise is a plus
- Speaking a second language is a plus
Pay: $55,000.00-$65,000.00 per year
Application question(s):
- Do you have min 3 years of Airfreight Operations experience in Freight forwarding?
- Do you speak any other languages? What language ?
- Do you have advanced knowledge of Incoterms and Shipping documentations?
Experience:
- Canadian Work: 1 year (required)
- Airfreight Operations Experience in Freight Forwarding: 3 years (required)
Work Location: Remote
