FriesenPress is the only 100% employee-owned publishing services provider in the world – and we’re growing!
We are currently looking for a Publishing Consultant to join our remote workforce.
As Canada’s largest publishing service provider, FriesenPress helps authors realize their dream of publishing a book. Our suite of products includes various publishing packages containing a wide range of professional services. From editing, book layout and design, channel distribution and marketing support, we help writers self-publish and succeed.
FriesenPress Publishing Consultants are responsible for nurturing aspiring authors with an interest in self-publishing through the sales cycle. You will contact and respond to leads that span the entire sales cycle, from those making an inquiry to those ready to publish. This is a consultative sales role—you are responsible for educating the author about our services, understanding the author’s needs, suggesting the products that best meet their needs, and nurturing a long and valuable relationship.
You are proactive, persistent, competitive, and motivated by the idea of having control over your commissions. You are a seasoned sales professional with a proven track record of success.
Job Details
- Make first-contact calls and follow-up calls with prospects and authors from a daily call list
- Qualify prospects based on FriesenPress sales processes and guidelines
- Identify prospective authors' needs early on and guide them to make a purchasing decision that fulfils those needs
- Capture and maintain full details of all calls in the CRMs customer records, following FriesenPress sales procedures
- Follow up and reply to inbound calls and emails about limited-time offers and other promotions sent out by FriesenPress
- Reply to online and telephone inquiries for information
- Lead video (Google Meet/Zoom) presentations and client meetings
- Provide weekly forecasting updates for current- and future-month sales
- Achieve monthly sales targets
- Perform sales-related administrative tasks
- Perform outbound sales activities as directed by the sales manager
- Perform other job assignments as prescribed by the sales manager
Qualifications
- MINIMUM 2+ years of direct telephone sales experience
- Highly results oriented and motivated by monthly sales targets
- Proven history of ability to consistently close business
- Strong customer orientation
- Ability to work as part of a team or independently, as required
- Excellent organizational skills, time-management skills, and attention to detail
- Strong interpersonal and communication skills
- Fluent in written and spoken English
- Ability to build and maintain strong customer relationships over the phone
- Computer literacy: familiar with Word processing and spreadsheet software
- Prior use of CRM software is an asset
- Prior book-publishing knowledge would be an asset
About FriesenPress
There is no team like the FriesenPress publishing team. And we mean that quite literally: FriesenPress is the only 100% employee-owned publishing services provider in the world!
Our team of employee-owners is a dynamic, diverse, and fun-loving group, united by our loveloves of beautiful books, wonderful writing, and fantastic stories.
Since our founding in 2009, FriesenPress has helped over 10,000 authors realize their dream of publishing a book. As a publishing services provider, our mission is to embrace each book as our own and empower our authors to share their best stories with the world. Our suite of products includes various Publishing Paths which contain a wide range of professional services like editing, book layout and design, worldwide distribution, and marketing coaching. Our shared culture and ownership values form the foundation of our approach to our customers, employees, and the community at large.
FriesenPress is a remote workforce whose headquarters and industry leading printing facilities are located at One Printers Way in Altona, Manitoba. We are a part of, an award-winning printer who has been in business since 1907. Friesens prints approximately 25 million books every year for the likes of Penguin Random House, Simon & Schuster, Scholastic, and many more. Friesens has been recognized with numerous prestigious international awards for book quality and management leadership—including Canada’s Top 50 Best Managed Companies.
At FriesenPress, we look for individuals who constantly raise their personal bar and seek to achieve outstanding results. We want to hire people who are eager to learn, but also people we can learn from—people who will increase the overall effectiveness of our organization and enrich the lives of the authors we’re lucky enough to call our customers. If you feel that your personal and professional values align with ours, we invite you to join the FriesenPress family!
Compensation & Application Process
We offer an attractive compensation package, including:
- Base salary of $51,405 - $56,100 with a commission structure based on sales performance for an additional maximum of $45,000
- Company-wide profit sharing (Employee Ownership Trust)
- Full training, including job shadowing, on-going job training
- Comprehensive extended health and dental benefits
- Group RRSP plan with employer-matched contributions
- Paid days off to volunteer in the community
- Excellent opportunities for career development
Applications will only be accepted that:
- Include your cover letter, resume, and annual salary expectations as one .pdf attachment
If you meet the above criteria and would like to apply for this position, please submit your cover letter and resume. We look forward to hearing from you!
Job Type: Full-time
Pay: $51,405.00-$56,100.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Mileage reimbursement
- Paid time off
- Profit sharing
- RRSP match
- Vision care
- Work from home
Application question(s):
- Please confirm you reside in Calgary or the surrounding area. Although this role is fully remote, we will not consider applicants outside this geographic area.
Education:
- Bachelor's Degree (preferred)
Experience:
- Sales: 2 years (required)
Work Location: Hybrid remote in Calgary, AB
