What Is the Prescription For A Great Career?
At Rexall, we are community difference makers. Our hearts skip a beat when we meet talent who sees the bigger picture and wants to make an impact in our communities, our teams, and our business. This means finding even better ways to work, share ideas, and making a material difference in the Rexall journey.
We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. We are proud to be part of the McKesson family, ranked seventh in the fortune 500. Together, we are defining better health through innovation, service, and living the "ICARE" values. Talk about a dream team!
The road ahead is one of adventure and heart. Are you our next all star?
The Mission: Manager, Account Development
Reporting to the Director, Account Development, Rexall Health Solutions (RHS), the Manager, Account Development will be primarily responsible for sourcing and securing new business and growing the base of RHS long term care (LTC) business (all sub-groups including residential care, assisted and independent living, palliative care and specialty compounding) in the Region.
This role covers the Ontario region and frequent day and overnight travel within the province will be required.
Source, qualify and execute on new opportunities for growth within the Region that will deliver revenue growth for the LTC segment of the RHS Business.
Execute business plans by gathering and integrating customer feedback, competitive intelligence and assist in implementing marketing and communication strategies to ensure RHS retains its market leadership position
Build and retain positive brand awareness for Rexall Health Solutions and develop consistent, strong relationships with stakeholders that will augment the clinical and distribution expertise of the Pharmacies.
Collaborate with the Director, Account Development to identify opportunities to submit proposals and RFPs for new/existing business and be accountable to meeting requirements.
Partner with operations to execute a systematic program for relationship management focused on customer retention.
Prepare the required documentation to support the retention and expansion of the LTC business including monitoring of contract expiry, contract renewal, and contract negotiation
Track daily pipeline building activities utilizing the Customer Relationship Management (CRM) Software
Provide regular, tactical input in the assessment of the existing service operating model that better support the emerging needs of LTC customers
Collaborate with the Operations teams to ensure that effective technological product improvement systems are in place to meet customer service objectives
Provide input into assumptions for growth and retention for the annual budgeting process including the capital asset budget
Perform other duties as assigned to support Rexall Pharmacy Group Ltd.
5 years working experience in a business development, sales and account management position.
University degree in pharmacy, nursing, science, business or a related discipline preferred.
5 years working experience in Healthcare, preferably LTC.
Pharmacy experience (preferably with automation) an asset
Negotiation experience and healthcare marketing experience
Strong financial acumen, analytical P&L management experience
Project management experience
Strong knowledge of the market, leading players (LTC providers and Corporate / Individual Homes Owners) and a fundamental understanding of the key processes involved with providing care to residents.
Ability to apply sound business development skills (listening, negotiating, problem solving, analytical) to determine key decision makers and influencers and manage these relationships appropriately.
Expertise with complex multi-year contracts and RFP processes including design, submission and analysis
Superb communication skills used to build credibility, rapport and relationships at all levels both internally and with customers
Excellent presentation skills – present, defend and address key objections with positive benefits of service offerings
The Rexall DNA:
Ready to make an impact- You are mission-driven and want to make a difference
Builds consensus- Your people-first mindset shows in all that you do
Embraces change- You move fast and change excites you
Drives achievement- You are wired to always exceed your personal best
Overcomes adversity- You see the world as glass half full and embrace a good challenge
Trail blazer- You love creating the path forward and being able to shape the future
Fun- You think laughter is the best medicine and your positive energy is contagious
Side effects may include ..
A closely connected culture
Competitive compensation, pension, benefits, personal days, employee discounts, and vacation time
Fully utilizing your talent
Professional growth and development via challenging projects and assignments
Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall FoundationAre you #Allin ? Rexall Pharmacy Group Canada Ltd. is committed to providing an accessible environment for all of our customers, employees, and job applicants. Rexall Pharmacy Group will make available to any selected applicants accommodations and/or accessible formats should he/she require. Candidates are encouraged to discuss any accommodation he/she may need in order to allow for the most effective selection process.