Senior Education Program Associate

McMaster University
Hamilton, ON

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Job details

Part-time | Full-time | Fixed term contract
3 days ago

Benefits

Extended health care
Dental care
Tuition reimbursement
Life insurance

Skills

Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft Outlook
Word processing
Filing
Content creation
College diploma
Business
Associate's degree
Communication skills

Full job description

Job ID

76628

Job Title

Senior Education Program Associate

Regular/Temporary

Regular

Location

Hamilton General Hospital

Open Date

2026/06/11

Job Type

Limited Term (>12 months)

Close Date

2026/06/22

Employee Group

Unifor Unit 1, Staff

Favorite Job

Department

Surgery

Full/Part Time

Full-Time

Salary Grade/Band

Grade 6

Salary Range

$26.99 - $38.03 (hourly)

Job Code

JD0991

Existing Vacancy

Yes - Backfilling as Existing

Contract Duration

12.3 Months

Target Number of Openings

Hours per Week

Posting Details

Schedule

35 hours per week, Monday to Friday, 8:30 AM to 4:30 PM

Education Level

2-year Community College diploma in Business Administration or related field

Career Level

Requires 3 years of relevant experience

Anticipated Fill Date

ASAP

Job Description

Should the successful applicant be a Unifor Unit 1 bargaining unit member, who meets the eligibility conditions of Article 19.02 of the Unifor Unit 1 Collective Agreement, then the Limited Term Assignment will be defined as a Career Growth Opportunity in accordance with Article 19 of the Unifor Local 5555 Unit 1 Collective Agreement.

JD #:

JD00991

Pay Grade:

Title:

Senior Education Program Associate

Unit/Project Description:

Reporting to the Manager: Education Operations, the Senior Education Program Associate provides support to the Surgery Residency Programs at

McMaster Postgraduate Medical Education. The Department of Surgery offers 12 training programs accredited by the Royal College of Physicians and

Surgeons of Canada. This position will provide support across Hamilton Health Sciences and St. Joseph’s Healthcare Hamilton sites.

The Department of Surgery’s "Education that Inspires" pillar is dedicated to excellence in educational experiences and lifelong learning. We emphasize

personal and professional growth for faculty and students. Our leadership and faculty support learners at all training levels, helping them achieve goals

and explore new opportunities. We are committed to providing safe, inclusive environments that inspire and empower learners and faculty to excel as

surgeons, teachers, and scholars, aligning with McMaster University’s mission and the Department of Surgery’s vision of a healthier world.

About the Department of Surgery

Over its 50+ year history, the McMaster Department of Surgery has maintained a steadfast commitment to thinking big and making it possible. We are a

Department with 11 surgical divisions and Royal College residency training programs; together, we are poised to unleash a future fueled by a creative

mindset and powered by our people.

The successful candidate will bring a positive, solutions-focused mindset as we collectively work towards achieving the Department's Vision.

This Vision is based on 6 core tenets:

C.R.E.A.T.E.

Culture that includes

Research that impacts

Education that inspires

Advancement for all

Transformation through innovation & entrepreneurship

Excellence in patient care

About McMaster University

At McMaster University, our people are our most valuable asset. We strive to attract, develop, and retain the talented faculty and staff, and to foster

inclusive excellence which values the strengths, perspectives, and contributions of each individual. McMaster is recognized as one of the top employers

in the Hamilton/Niagara region and has been recognized as one of Canada’s Top Diversity employers.

Working at McMaster University brings a robust total rewards package, which is more than just a salary. The elements and structure of the total rewards

packages vary by employee group but include:

Employer Paid benefits including Extended Health, Dental, Emergency Out-of-Country Travel Coverage & Basic Life Insurance;
Pension Plan Options & Post-Retirement Benefits;
Training, coaching and professional development opportunities;
Employee tuition assistance for development and education
Opportunity to be a part of an academic environment working alongside professionals who share a passion for learning;
Progressive paid annual vacation plan

Please see Total Rewards Overview for Unifor, Local 5555, Unit 1 for more Information.

https://hr.mcmaster.ca/resources/unifor-unit-1-total-rewards-overview/

Job Summary:

Responsible for providing administrative support for an academic program or department, the Senior Education Program Associate plans and coordinates a variety of academic program or department events, projects and activities and is also accountable for monitoring the applicable project and event budgets and forecasting financial gains and shortfalls. Performs the duties of the position in accordance with established policies, procedures, and calendar of events, and is responsible for coordinating resident rotation schedules and a variety of educational events and other learning and research initiatives. Creates positive partnerships with preceptors, teaching units, clinics, sites, campuses, practices, and other support staff.

Purpose and Key Functions:

Collect, analyze, assess, and summarize information relevant to the decision making
process and developing recommendations for final approval and implementation.
Oversee the Canadian Residency Matching System (CaRMS) with the objective to
match all available learner spots to ensure the viability of the program.
Assist in implementing program software changes, electronic modules and program
surveys. Complete regular reports on projects and events status to all stakeholders,
leadership and support staff and ensure the project scope and project parameters are
clear.
Maintain, evaluate and continuously update projects and events including, but not
limited to, electronic modules, curriculum updates, CaRMS and databases.
Oversee and coordinate education events, tutorials, academic half days and other
learning and research initiatives.
Create, design and develop banners, presentations and other promotional materials
for use at various events.
Create financial projections for projects and events and adjust throughout the
duration of the project and event.
Monitor budgets and reconcile accounts, complete financial transactions including
travel expense reports, advances, electronic cheque requisitions, purchase orders and
journal entries.
Ensure appropriate venues and catering are secured provided and book transportation
and audio-visual equipment as required.
Delegate tasks appropriately to staff to assist with planning and coordinating events
and activities.
Make recommendations about future activities and events based on needs and results
surveys.
Facilitate various meetings and chair committees were applicable.
Develop, plan, and coordinate rotation schedules for qualified residents at multiple sites
Facilitate the evaluation process for preceptors and students. Compile evaluation
results and bring negative evaluations forward for review.
Write a variety of documents including, but not limited to, correspondence and
minutes.
Respond to inquiries that are specific in nature and require a thorough knowledge of
established policies and procedures.
Maintain confidentiality of information.
Set up and maintains filing systems, both electronic and hard copy.
Update and maintain information in databases.
Set up, use, and troubleshoot teleconferencing and videoconferencing equipment

Requirements:

2 year Community College diploma in Business Administration, or related field.
Requires 3 years of relevant experience.

Assets:

Experience with medical residents and a distributed education model.
Experience in a healthcare/medical environment.
Familiarity with university policies and procedures.
Proficiency with various software applications, including word processing, Excel, Access, Outlook, and database management.
Strong multitasking abilities.
Exceptional communication (oral and written) and interpersonal skills.
Experience in competency-based medical education.
Familiarity with MedSIS or equivalent systems.
Experience with social media: Instagram (content creation, posting, engagement)
- Experience with CanvaPro

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
Faculty of Health Sciences HR Office at ext. 22207, or
School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Vaccination Mandate - FHS

This position is located in a host hospital or other healthcare site that has an active vaccination mandate in place. Successful applicants will need to comply with these and any other health and safety measures necessary as part of their appointment.

Hybrid Work Language

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to [email protected] or the HR contact associated with your position of interest.

AI Statement

McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.

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