The Disability Medical Coordinator medically manages complex disability claims in a pro-active manner. This involves working directly with a claimant’s attending physician to achieve a level of functional improvement that supports the earliest possible return to employability. The Disability Medical Coordinator accomplishes this by confirming the accuracy of a diagnosis, clarifying the functional impact of the diagnosis, accessing diagnostic testing (as needed), researching and arranging external specialist consultations, researching and securing external treatment providers, all aimed at functional improvement with the goal of a return to employability.
Commitment to living our values of Customer View, Integrity, Partnership, and Communities;
Assess the potential for medical coordination to impact the duration of a disability claim;
Assess diagnostic and treatment needs, developing plans through file review and telephone interview of claimants and involved treatment providers;
Negotiate and develop cost-effective, proactive plans for actions focusing on return to employability;
Maintain frequent ongoing contact with claimants, focusing on barrier resolution and functional improvements;
Provide ongoing support and consultation to Case Managers and Rehabilitation Consultants through the claim management process;
Prepare written reports detailing findings and recommendations;
Accurately maintain electronic file documentation and internal records.
Qualifications and Competencies:
Regulated healthcare professional with current registration in good standing with respective governing body (RN, OT, PT);
At least five years of clinical experience;
Ability to excel within a Purpose/Vision driven environment;
Proven ability to thrive in a challenging, demanding and dynamic work environment;
Strong organizational skills with demonstrated ability to be flexible and adaptable to changing priorities;
Excellent verbal and written communication skills;
Proven customer service skills;
Ability to work independently while contributing to team goals;
Excellent problem solving and decision making skills;
Ability to use MS Office suite (Word, Excel and Outlook);
Consenting to a criminal background check as well as the Government of Canada enhanced security screening is required. The cost of submitting these checks will be covered by Canada Life.
Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.
As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.
Discover your opportunity….Apply today!
Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities. If you’d like to join our team submit your information online and introduce yourself.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted