This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 3 days per week - subject to change at any time.
In this role, you will partner with cross-functional teams to deliver high-quality solutions, with a strong focus on Guidewire PolicyCenter and BillingCenter Cloud implementations. You will play a key role in bridging business needs and technical delivery, ensuring alignment, clarity, and successful outcomes.
Your future duties and responsibilities
- Lead end-to-end business analysis activities, including requirements gathering, analysis, documentation, and validation
- Collaborate with cross-functional teams (product owners, developers, QA, and stakeholders) to deliver solutions aligned with business objectives
- Facilitate workshops, interviews, and discussions to elicit and refine business and system requirements
- Produce high-quality documentation such as business requirements documents (BRDs), functional specifications, process flows, and user stories
- Support Guidewire PolicyCenter and BillingCenter Cloud implementations, enhancements, and integrations
- Manage and track timelines, deliverables, and dependencies, ensuring alignment with project goals
- Act as a liaison between business and technical teams to ensure clear communication and shared understanding
- Participate in Agile ceremonies, including sprint planning, backlog grooming, and retrospectives
- Support testing activities, including UAT coordination, defect management, and validation of delivered functionality
- Continuously identify process improvements and recommend solutions to enhance efficiency and effectiveness
Required qualifications to be successful in this role
- Minimum of 5+ years of experience as a Business Systems Analyst
- Guidewire PolicyCenter and/or BillingCenter Cloud Certification
- Proven experience working on Guidewire implementations or enhancements
- Strong documentation, analytical, and communication skills
- Demonstrated ability to manage timelines and deliverables in a fast-paced environment
- Experience collaborating with cross-functional and distributed teams
- Strong problem-solving skills with attention to detail and quality
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Preferred (Nice-to-Have) Qualifications
- Experience in the insurance domain, particularly with policy management systems
- Familiarity with rating engines and pricing systems
- Experience working in Agile environments (Scrum, SAFe, or similar frameworks)
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"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $80,000–$130,000. This role is an existing vacancy."
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Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
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