Competition #23-2026
Location:
This full-time position is based at Elmwood Manufacturing Door Plant at 161 Caledonia Road, Moncton, New Brunswick.
Position Overview:
The Operations Coordinator ensures smooth daily operations by managing orders, coordinating production schedules, and supporting accurate and on-time order fulfillment. Acting as a key liaison between internal teams and customers, this role maintains clear communication, organizes logistics and dispatch activities, and keeps all order, inventory, and shipment information accurate in the ERP system. The Operations Coordinator also contributes to continuous improvement by helping identify workflow issues and supporting initiatives to improve efficiency, quality, and service performance.
Key Responsibilities:
· Serve as the primary point of contact for internal teams and external customers, ensuring clear communication regarding order status, scheduling, and any changes.
· Manage all work orders by entering them accurately into the ERP system, verifying details, and ensuring timely processing.
· Create detailed build orders for production staff, including specifications, timelines, and priority levels to maintain workflow efficiency.
· Coordinate production schedules to align with customer requirements and plant capacity, adjusting as needed to meet deadlines.
· Oversee logistics and dispatch coordination, scheduling pickups and deliveries with central dispatch to ensure timely and accurate shipments.
· Monitor order fulfillment, verifying that all orders are shipped on time and invoiced correctly, and resolving any discrepancies promptly.
· Receive and process purchase orders (POs) in the system, ensuring accuracy and compliance with company standards.
· Maintain accurate documentation of orders, shipments, inventory, and production data for reporting and analysis.
· Support continuous improvement initiatives by identifying bottlenecks, recommending process enhancements, and collaborating with the team to improve efficiency and reduce waste.
Skills and Qualifications:
- High school diploma or equivalent.
- Proven problem-solving skills and the ability to work effectively in a team-oriented environment.
- Strong organizational skills with the ability to manage multiple projects and deadlines.
- Experience in customer service is required; knowledge of building materials is an asset.
- Proficiency in Microsoft Office and a willingness to learn new software programs.
- Bilingualism (French and English) is a significant advantage.
Working relationships
o Reports directly to the LBM Operation Manager.
About Elmwood Group: For over 50+ years, the Elmwood Group has proudly served Southeast New-Brunswick with nine retail locations offering unparalleled expert advice, product selection, and support. Our locations include:
· 5 Home Hardware Building Centre locations: Elmwood, Dieppe, Magnetic Hill, Downey, Tediche
· 1 Home Building Centre – Grande-Digue
· Home Furniture & Lightning showroom boutique
· Elmwood Manufacturing (Interior doors & finishes)
· Elmwood Commercial
Our vision & mission is to continuously grow by being the highest value provider to our clients by providing solutions through outstanding customer experience. We are guided by our core values of integrity, teamwork, accountability, adaptability, and empowerment.
Diversity and Accommodation: We are an equal-opportunity employer and welcome applications from all qualified candidates. We will accommodate the needs of candidates during the hiring process in accordance with the Human Rights Code.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Avantages :
- Assurance Dentaire
- Congés payés
- Cotisation égale au RÉER
- Heures d'arrivée et de départ flexibles
- Options d'Achats d'Actions
- Régime de retraite
- Stationnement sur place
- Tenue Décontractée
Capacité à faire le trajet ou à déménager:
- Moncton, NB E1H 3C7: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Obligatoire)
Expérience:
- customer service: 5 ans (Obligatoire)
- supervision experience: 5 ans (Obligatoire)
Langue:
- English and French (Bilingual is an asset) (Souhaité)
Lieu du poste : En présentiel
