Job Summary
We are urgently seeking a dynamic and professional Front Desk Coordinator to join our vibrant salon team! This pivotal role involves managing the front desk operations with enthusiasm and efficiency, ensuring every client feels welcomed and valued from the moment they walk through the door. You will be the first point of contact, handling appointments, client inquiries, and administrative tasks with a friendly, organized approach. Your energy and organizational skills will help create a seamless experience for both clients and staff, contributing to the salon’s welcoming atmosphere and smooth daily operations.
Responsibilities
- Greet clients warmly upon arrival, providing exceptional customer service and ensuring a positive first impression
- Manage multi-line phone systems to schedule appointments, answer questions, and direct calls effectively
- Maintain accurate appointment calendars using POS
- Handle data entry tasks efficiently, including client information updates and service records
- Ensure the front desk area remains tidy, professional, and welcoming at all times
- Provide support to other team members with administrative tasks as needed, demonstrating excellent phone etiquette and organizational skills
Requirements
- Proven office experience with strong clerical skills in a fast-paced environment
- Excellent customer service skills with a friendly, professional demeanor
- Proficiency in Microsoft Office (Word, Excel) and Google Workspace (Gmail, Calendar)
- Strong computer skills including data entry, typing, proofreading, and familiarity with multi-line phone systems
- Previous experience in a front desk or receptionist role within a salon or medical/dental office is highly preferred
- Demonstrated phone etiquette and customer support skills
Join us in creating an inviting environment where clients feel cared for from their first hello! This paid position offers an exciting opportunity to develop your administrative expertise while being part of a passionate team dedicated to excellence.
Pay: From $2,000.00 per month
Work Location: In person
