1 an / 1 year
Faculty / Department:
Faculty of Education / Office of Undergraduate Studies
Main campus (downtown)
Support Staff (SSUO)
June 17, 2021
June 27, 2021
Hours per week:
Salary (Grade: 08)
Hiring salary range
The University of Ottawa—A crossroads of cultures and ideas
The University of Ottawa is home to over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroads of cultures and ideas, where bold minds come together to inspire game-changing ideas. We are one of Canada’s top 10 research universities—our professors and researchers explore new approaches to today’s challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork and a passion for learning with a desire to make uOttawa and the world a better place. Everyone's contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong!
About the faculty: Faculty of Education
The Faculty of Education, along with its commitment to the promotion, advancement and dissemination of knowledge in the field of education in general, is actively involved in teacher training. Located on the unceded ancestral lands of Algonquin peoples, the Faculty of Education is proud to promote equity, diversity, and inclusion. Moreover, according to the latest QS ranking, our faculty is ranked among the top 100 in the world, and fifth in Canada, for research.
Coordinates and performs academic and administrative tasks (course schedules, admissibility issues, enrolment, final grades) to support the Program coordinator in planning and managing courses. Aims to maximize the experience for applicants and establish and strengthen relationships and collaboration with external partners. Provides clients, whether students or faculty, information on program courses and administrative procedures
Knowledge of administration usually acquired through postsecondary studies and at least 3 years’ experience in a similar role. (bachelor’s in education an asset)
Knowledge of postsecondary education programs and academic regulations
Knowledge and experience regarding interpreting, communicating and applying policies and procedures
Experience in researching and analyzing data to create administrative and statistical reports
Experience in problem-solving and decision-making
Experience in customer service
Experience using Microsoft 365 (Word, Excel, PowerPoint, Outlook, etc.), the internet and integrated databases
Ability to deal with conflicting priorities and meet strict deadlines in a fast-paced work environment
Organizational and analytical skills, excellent judgment and attention to detail
Strong sense of professional ethics
Bilingualism — French and English (spoken and written).
Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:
Planning: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.
The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact email@example.com to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.