We are looking for an amazing Medical Office Assistant to add to our team at Millennium Health Care ! The candidate must be very independent; have a highly-motivated, professional personality and possess good interpersonal skills.
Our thriving clinical practice needs a highly- motivated and experienced Medical Office Assistant. We’re looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service! The job includes significant amounts of multi-tasking, but the ideal candidates will know when to slow down, look patients in the eye and provide personalized, professional service.
A successful candidate for this position would have a minimum of one (1) year experience as a Medical Office Assistant
Job Duties
· Greeting patients with enthusiasm and a positive attitude;
· Responding to inquiries by patients, prospective patients, and visitors in a courteous manner;
· New patient registration, checking in/out patients of our office including validating health cards;
· Scheduling, coordinating and confirming patient appointments, tests, referrals and procedures;
· Updating and maintaining ACCURO with all test results, clinical notes, demographics etc;
· Sort and file correspondence, and perform miscellaneous clerical duties such as answering emails and letters;
· Reviewing and charting telephone, mail and email messages;
· Responding to all telephone inquiries and messages from patients;
· Management of billing for procedures and patients not covered;
· Ensuring all exam rooms are clean after each patient, and checked regularly for cleanliness and adequately stocked supplies;
· Ensuring all patients and visitors are receiving the utmost care and quality service as they deserve;
· Participating in other miscellaneous administrative duties as assigned as well as ordering supplies as needed;
· Working collaboratively with other administrative support staff;
· Occasionally required to cover affiliate clinic
Qualifications and Skills
· High attention to detail and accuracy
· Excellent interpersonal and communication skills (oral and written)
· Completion of a College-accredited medical secretary or medical office administration program AND/OR equivalent work experience in medical office administration
· Demonstrates exemplary work performance and attendance record
· Personable with excellent communication skills
· Positive work ethic and superior professionalism with ability to maintain confidentiality
· Excellent time management, organizational and self-planning skills
· Proficient in English, additional languages are a bonus
· Proficient with medical terminology
· Experience using ACCURO/SWIM is considered an asset
Job Type: Full-time
Pay: $17.50-$20.50 per hour
Experience:
- Medical Receptionst: 1 year (required)
- Medical terminology: 2 years (required)
- Medical administrative support: 1 year (required)
Language:
Licence/Certification:
- Medical Office Certificate (required)
Work Location: In person
