Cave Cure and Therapies - a wellness centre in the heart of Langley
Our busy clinic is looking for a Front Desk Receptionist to provide support in the areas of Customer Support & Sales; as well as back of house spa attending and cleaning.
We are looking for a Front Desk Receptionist to provide excellent customer service, assist with direct billing, and meet sales quotas for our business.
Candidate must be available on weekends and evenings.
You, the candidate:
- Strong communication skills who can make customers feel welcome in our store
- A positive attitude
- Physically strong as some heavy lifting is required
- The ability to adapt to a changing environment
- Calm under pressure is a must, we provide a quiet calm environment for our guests
- Attention to detail is also a must, as we direct bill for extend health
- A desire to promptly resolve potential customer issues or complaints will make you successful in this role
- Can follow instructions well
- Detailed orientated with experience with money management
- an interest in heath & wellness
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Become familiar with specific products/services and answer customer questions
- Communicate to our clients about discounts and monthly promos
- Direct Billing for client
- Ensure racks are fully stocked
- Merchandize shelves and create effective sales signage
- Coordinate with the Clinic Coordinator & other team members to provide excellent customer service (especially during peak times)
- Stay up-to-date with new products/services
- Clean, prep & operate Mineral Pool
- Organization & Cleanliness
- Cafe Service
- Back of House Duties (Service room prep & clean, laundry, stocking, etc).
- Extended Health (after successful completion of 3 month probation)
- Free Parking
- Staff discount on products & Cafe
Please apply with covering letter and resume.
Job Types: Full-time, Part-time, Permanent
Salary: $15.50-$16.00 per hour
- Secondary School (preferred)
- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)