We currently have a Casual opportunity for a Customer Experience Leader in the Gift Shop at our Bayview Campus and Holland Centre.
This is a casual position, and requires flexibility to work days, evenings, and weekends. The position rotates between the gifts shops located at the Bayview and Holland sites.
Summary of Duties:
Meet or exceed sales goals by providing exceptional service to all customers, suppliers, vendors, volunteers, and hospital staff
Create and maintain displays to drive sales and provide a visually attractive shopping experience
Receive, price, and merchandise retail goods in a timely and efficient manner
Prepare on-line and telephone orders for delivery
Administrative duties including answering email, telephone inquiries, balancing daily paperwork, and maintaining inventories
Provide leadership, support, and guidance to gift shop volunteers
Strive for excellence in all areas of retail operations
Contribute to the success of a large and vibrant retail operation by playing a key role in raising funds for patient comfort & care through the operation of a successful hospital gift shop
Maintain a safe and clean work environment
Other duties and projects as assigned
Summary of Duties:
Minimum 2 years’ experience in a retail environment
Demonstrated superior retail sales and customer service skills
Excellent interpersonal and communication skills
Experience and interest in retail merchandising
Interest in and awareness of fashion and décor trends
Ability to deal with multiple and conflicting priorities
Ability to work as team member in a busy environment
Proficiency with MS Office and POS systems
Excellent organizational and time management skills
Previous experience working with volunteers an asset
Previous experience with on-line retail is an asset
Ability to work at two locations; Bayview & Lawrence and Yonge & Wellesley
Ability to work days, evenings, weekends
Ability to work standing and lift boxes, climb ladders
Qualified candidates are invited to submit their resume and cover letter (in one document) quoting 192323 to:
Sunnybrook Health Sciences Centre
Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.
Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.