CRM Performance and Optimization Strategist
Hybrid work model – 4 days/week in the office
Permanent Position
We were born from an eclectic troop of performers. Come live the experience of being yourself every day to create the extraordinary.
OUR MISSION
Since 1984, Cirque du Soleil Entertainment Group has been focusing on ever more creative and magical work in order to constantly push the limits of the imagination and surprise spectators! Innovation and creativity are at the heart of our shows and will continue to transcend our upcoming productions around the world.
YOUR MISSION
As a CRM Performance and Optimization Strategist, you will be responsible for driving measurable business impact through crm programs, with a strong focus on performance, testing, and continuous optimization.
You will own the performance loop end-to-end - from campaign strategy and segmentation to testing frameworks, reporting, and optimization recommendations - to maximize revenue, engagement, and customer lifetime value.
Working closely with marketing, sales, and content teams, you will ensure that crm initiatives are data-driven, customer-centric, and continuously improving against clear kpis.
Performance ownership & strategy:
Segmentation & campaign performance:
Measurement, reporting & insights:
Cross-functional collaboration:
We would like to meet you if you have:
Create with us
Our employer proposition stands out. Here's an overview:
- A collaborative work environment with an in-office presence of four days per week, designed to support teamwork, learning and delivery: with flexibility in how we organize our work.
- Professional growth focused on high-quality projects to propel your career, as well as personalized support tailored to your professional ambitions;
- Group insurance, retirement savings and other benefits that we'll be happy to introduce to you;
- A culture focused on the development of equitable practices and rallying events.
As a proud ambassador of equality in employment, Cirque du Soleil Entertainment Group is committed to eliminating discrimination based on age, skin color, origin, religion, gender, gender identity, sexual orientation and neurodiversity. Neutral and inclusive language is now preferred for job postings.
Throughout the recruitment process, accommodation is provided for candidates who require it.
