Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada, and operates a large array of innovative housing and community based rehabilitation services for people with a mental illness living in and around Vancouver. Coast operates in the Lower Mainland of British Columbia providing approximately 1000 people with supportive housing and 4000 clients living in the community with a wide variety of programs and services.
Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth and a return to society for individuals with a mental illness through advocacy and providing direct programs and services.
Under the direction of the Director of Employment Services, this position is responsible for, the training, supervision and co-ordination of designated work units within the Clubhouse vocational program and supporting Clubhouse members on their prevocational plan that included the Transitional Employment Program, in line with the mission, objectives and policies of Coast Foundation and the Employment Services Division.
Supporting the Clubhouse members and specifically individuals who are entering and attending the Employment Unit and who have goals of transitioning to employment.
Maintain the day-to-day operation of the Clubhouse Transitional Employment Program (TEP) under the direction of the program coordinator.
Ensures the implementation of the program including individual vocational action plans and goal setting.
Supports individualized work readiness skills development through club volunteering that lead to employment.
Consults with clients, therapeutic supports to identify the needs and goals of the individual and support while in the program.
Identifying employment barriers and facilitate the placement of clients in a TEP.
Provides support for Supported Employment placements and employer contact.
Leads client skill development through hands on learning for individuals transiting into a TEP placement.
Supervise and maintain safety of the clients on TEP worksite, following Coast safety policies.
Ensure program supplies and equipment are refreshed for clients to perform their TEP placement.
Used formal and informal assessment practises such as motivational interviewing through a PSR approach to develop individual plans and identifying the clients employment interests.
Provides the support and information necessary to help clients build the self – esteem, confidence and decision-making skills while attending an employment placement.
Assists clients to identify and gain access to community supports such as vocational, educational programs and employment opportunities.
Maintain accurate client records and compile statistical records to support program needs and inform ongoing program development and evaluation.
Performs administrative tasks as assigned.
Build and maintain relationships with various community networks including contractors, employers, and clients.
Network and market the program through on going community contacts and mental health service
Positively address all concerns, incidents or crisis, which affect program mandate.
Complete monthly metrics reports along with basic administrative and record keeping duties such as petty cash, mileage, client records.
Fulfils any other functions/duties, as required, to ensure the safe, healthy and production operation of the Clubhouse and the Employment Unit.
May be asked to direct students, peer clients and volunteers.
Diploma in Community Social Service
Certificates in First Aid + CPR, WHMIS, FoodSafe
Recent, related experience of two years
Or an equivalent combination of education, training and experience or other qualifications determined to be reasonable and relevant to the level of work
Ministry of Justice Criminal Record Clearance
Class 5 driver's license and access to a vehicle.
Knowledge and Abilities:
- Ability to work with people with a mental illness.
- Ability to communicate effectively, both verbally and in writing.
- Physical ability to carry out the duties of the position.
- Ability to work independently and in cooperation with others.
- Ability to operate related equipment.
- Ability to organize and prioritize.
- Ability to establish and maintain rapport with clients.
- Ability to observe and recognize changes in clients.
- Good motivational skills.
- Understand the principles of psychiatric rehabilitation and employment counselling and the philosophy, functions, policies and goals of the Clubhouse program.