Intro
Our client is looking for an outstanding Chief Operating Officer (COO) to join their growing team! This is a great opportunity to get your foot in the door at a world-class organization with a lot of room for growth in your career.
Essential Duties & Responsibilities
- Provide executive leadership across organizational operations, programs, and service delivery.
- Translate strategic objectives into actionable operational plans and measurable outcomes.
- Oversee budgeting, financial performance, and resource allocation to ensure organizational success.
- Drive operational efficiency through process optimization, performance measurement, and continuous improvement initiatives.
- Lead cross-functional teams and senior leaders to achieve business goals and organizational priorities.
- Develop and implement systems, policies, and procedures that support operational excellence.
- Monitor organizational performance, track key metrics, and proactively address challenges.
- Collaborate with executive leadership and stakeholders to align operations with long-term strategy.
- Foster a high-performing, engaged, and accountable workplace culture.
- Build and maintain strong relationships with external partners, vendors, and key stakeholders.
- Ensure successful execution of strategic initiatives and organizational projects.
- Present operational updates, recommendations, and performance reports to senior leadership and governing bodies.
Requirements
- Bachelor's degree required; advanced business, finance, or accounting credentials preferred.
- 9+ years of experience in operations, business management, or organizational leadership.
- 4+ years of experience leading multiple teams and senior-level managers.
- Strong background in operational planning, process improvement, and organizational effectiveness.
- Proven success implementing strategic and operational initiatives.
- Experience managing budgets, financial performance, and business resources.
- Demonstrated project management expertise.
- Excellent leadership, coaching, and team development skills.
- Exceptional analytical, problem-solving, and decision-making abilities.
- Strong written, verbal, and presentation communication skills.
- Ability to influence and collaborate with diverse internal and external stakeholders.
- Proficiency with business technology platforms and reporting tools.
- Experience in mission-driven, nonprofit, association, or membership-based organizations is a plus.
- Ability to thrive in a fast-paced, evolving environment.
- Willingness to travel as needed.
Keywords
Chief Operating Officer, COO, Vice President Operations, VP Operations, Executive Director Operations, Director of Operations, Operations Executive, Senior Operations Manager, Business Operations Leader, Strategic Operations Director, Organizational Development Leader, General Manager, Operations Director, Program Operations Executive, Corporate Operations Manager, Chief Administrative Officer, Operational Excellence Leader, Business Transformation Leader, Executive Operations Director, Senior Business Operations Executive
Pay: $70,102.13-$213,238.13 per year
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Vision care
Work Location: Hybrid remote in Toronto, ON M5J 1V6
