Clerk R9 - Client Services Worker - Part Time
BC Public Service
Burnaby, BC
Client Services Worker
Clerk R9

Salary $22.11 - $24.97 hourly

Join our team of client service professionals as a part time, auxiliary Client Service Worker in our Employment and Assistance offices in Metro Vancouver

An eligibility list may be established for future temporary part-time vacancies
Positions may be extended
Hours and days of work may be negotiated within operational needs
Positions that work Monday and Friday will be a priority
Willingness to work in more than one location is an asset

Are you a service-oriented team player with administrative skills?

Client Service Workers (CSWs) play a valuable role in the Service Delivery Division’s service to British Columbians seeking income and disability assistance. Working closely with other CSWs and Employment Assistant Workers, CSW’s provide front line client service, and administrative support, working comfortably in numerous computer programs to complete a wide range of tasks in a diverse and busy client service environment.

The CSW role is challenging and busy, so being a supportive team player and maintaining a positive team culture is critical.

One Province, One Team, Reliable Service – Wherever our Clients Live

Client Service Workers may serve clients in person, over the phone, or by other virtual means. The Service Delivery Division team is large and represented throughout the Province, yet close knit. You will build close relationships with coworkers located physically in your office, and in other communities, by using online meeting tools and other technology.

Please see the attached Job Profile for specific accountabilities and qualifications.

The Ministry of Social Development & Poverty Reduction is committed to providing an inclusive work environment, starting with the hiring process. If you need to be accommodated during any phase of the process, please advise us at the contact information below. All information received in relation to accommodation will be kept confidential.

If you have remaining questions that are not answered by visiting this website you may email SDSI.OPSSupport.Hiring@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to create or update your profile and how to submit your application, please refer to the Job Application page on the MyHR website.

NOTE: Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.

Job Requirements:
In order to be considered for this position your application must clearly demonstrate how you meet each of the education and experience requirements as outlined in the attached Job Profile.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile.

A Criminal Records Check is required.

APPLICATION REQUIREMENTS:
1. Questionnaire: YES – The comprehensive questionnaire will be used for screening of required qualifications (education, experience, designations, etc). Please allot approximately 60 minutes to complete the questionnaire.

IMPORTANT: Questionnaire responses will be used to shortlist applicants to move to the next stage of the process, so please ensure you include all relevant information about your education and experience, including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.

2. Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

3. Cover letter required: NO – Please do not submit a cover letter with your application as it will not be reviewed.