Job Title: Part Time Receptionist
Location: Yorkdale Volkswagen – Toronto, ON
Department: Administration
Reports to: Vehicle Coordinator & Front Desk Supervisor
Employment Type: Part-time, Permanent
Vacancy Status: Existing Vacancy
Salary / Compensation: $19 – 22 / hour
Company Overview
Yorkdale Volkswagen is dedicated to delivering an exceptional automotive experience to customers across Toronto. As part of Leeder Automotive, we provide high-quality vehicles and reliable service, while fostering a collaborative, team-oriented workplace that supports growth and development.
Job Summary
As a Part-Time Receptionist at Yorkdale Volkswagen, you will serve as one of the first points of contact for our customers, providing friendly, professional, and efficient service both in person and over the phone.
In addition to front desk responsibilities, this role supports the dealership with a variety of administrative tasks, including assisting with vehicle licensing, trade-ins, buyouts and purchases, processing deposits, maintaining records, and providing coverage for the Vehicle Coordinator as needed.
Success in this role requires strong customer service and communication skills, attention to detail, organization, and the ability to manage multiple priorities in a fast-paced dealership environment.
Key Responsibilities
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Answer and direct incoming phone calls and take accurate messages when necessary.
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Greet customers promptly and courteously, listen to their needs, and direct or assist them appropriately.
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Assist with vehicle licensing paperwork and stock trade-ins, buyouts, and used vehicle purchases.
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Accept and process deposits for vehicle sales.
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Complete daily tire storage clerical duties.
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Maintain accurate records of customer interactions and respond to questions or concerns promptly and professionally.
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Complete assigned administrative tasks accurately and on time, including filing and organizing paperwork.
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Maintain a clean, professional, and organized front desk and reception area.
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Review day-to-day workflow and identify opportunities to improve efficiency.
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Cross-train to provide coverage for the Vehicle Coordinator as needed.
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Work collaboratively with managers and other dealership departments to support daily operations.
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Perform other duties as assigned by management.
Qualifications
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High school diploma or equivalent.
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Previous reception, administrative, or customer service experience is preferred.
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Strong customer service and interpersonal skills with a friendly and professional approach.
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Strong verbal and written communication skills.
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Excellent organizational skills and attention to detail.
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Ability to multitask and manage changing priorities and frequent interruptions.
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Comfortable working with computers and learning dealership systems and processes.
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Dependable, punctual, and able to work both independently and as part of a team.
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Ability to maintain professionalism when handling customer questions or concerns.
Working Hours & Conditions
- Part-time, permanent position, less than 30 hours per week.
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Monday to Thursday, typically 2 days per week from 4:00 PM – 8:00 PM.
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Alternate Saturdays from 9:00 AM – 5:00 PM.
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Fast-paced dealership environment with changing priorities, deadlines, and frequent interruptions.
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Office and front desk environment involving sitting, standing, and walking between dealership departments.
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Frequent interaction with customers, managers, and employees across the dealership.
Why Join Us
- Competitive compensation
- Health and dental coverage
- Vision care
- Paid vacation
- Opportunities for ongoing training and brand certifications
- Employee discounts on vehicle purchases and services
- Supportive, team-oriented work environment
- Employee Family Assistance Program
- Career growth and advancement opportunities within the organization
- RRSP matching program
- Bursary program for continuing education or training
Please submit your resume. We appreciate all applications; however, only those selected for an interview will be contacted.
Yorkdale Volkswagen uses AI tools to support parts of our hiring process, such as reviewing applications and screening qualifications. These tools assist our team only—final hiring decisions are made by people, not automation.
Yorkdale Volkswagen is an equal opportunity employer. We value diversity and are committed to creating an inclusive, barrier-free workplace. We welcome applications from all qualified individuals and will provide accommodation throughout the recruitment process in accordance with applicable legislation. If you require accommodation, please contact [email protected].
