Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
243 Consumers Road, Toronto, Ontario, M2J 4W8
Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.
Why this role is important?
COVID-19 is a serious condition and has had a devastating impact on Canadians and others across the globe. As a leading Health and Wellness provider for millions of Canadians, our goal is to help all Canadians "Live Life Well".
In support of this goal, we have adopted a COVID-19 Vaccination Policy to protect the health and well-being of our employees as we continue our phased approach of office reopening. Employees will be required either to be fully vaccinated or undergo regular COVID-19 Rapid Antigen Screening in order to access the workplace.
We are hiring a Director, Digital Health Product & Strategy
Reporting to the Sr. Director, Digital Health, the Director is responsible for leading digital health strategic projects within the Health and Wellness space. In particular, the Director will lead the strategic planning and execution of a high priority enterprise initiative: PC Health, a customer facing health & wellness platform. PC Health is the digital front door to health for all Canadians, empowering users to better access, navigate and manage their healthcare needs. The Director will be responsible for the creation and ongoing management of the overall product strategy and roadmap for PC Health, as well as manage a large cross-functional product team both within the enterprise and across key strategic partnerships. The Director will also work closely with our pharmacy and healthcare business leads, as well as the operations, data & analytics and information technology teams, to identify, structure and guide digital health opportunities into viable solutions. In this capacity the Director will lead collaborations and use customer insights and analytical models to assess opportunities and determine the impact of innovative digital health initiatives.
What You'll Do:
Own and manage the PC Health and SDM app product strategy and roadmap
Develop and manage detailed execution plans across cross-enterprise, cross-functional teams both centrally and with key partners
Lead day-to-day coordination of large cross-functional, cross-enterprise digital health projects and initiatives, resolving issues as needed
Be accountable for execution and meeting product roadmap timelines and targets
Drive user acquisition and engagement through product roadmap decisions, using customer insights and user feedback wherever possible
Identify strategic opportunities in the digital space related to pharmacy and healthcare and support build out and implementation
Make strategic decisions based on complex data and information
Be the subject matter expert in digital health, as well as relevant regulatory and industry developments
What You'll Need:
University degree with a concentration in Business and / or Health Sciences, preferred
7+ years’ experience in strategic planning and execution in the healthcare sector
5+ years’ experience in digital health product preferred, direct app experience is a bonus
Strong background in digital health, business strategy and execution is required
Excellent oral and written communication skills
Excellent power point and excel skills
Ability to be proactive on deliverables
Ability to work within a dynamic rapidly growing and evolving environment
Ability to work with cross-functional departments to achieve business goals
Ability to understand healthcare regulatory frameworks and healthcare ecosystem
Demonstrated analytical and problem solving skills, combined with well-developed communication and interpersonal skills
Why work at Shoppers Drug Mart?
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through SDMU.
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.
How You’ll Succeed:
At Shoppers Drug Mart Inc. , we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
Type of Role:
Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.