Officer Animal Service 1
City of Winnipeg
Winnipeg, MB
Under the Supervision of the Operations Coordinator, the Animal Services Officer is responsible for enforcing the City of Winnipeg Responsible Pet Ownership By-law including license enforcement, neighborhood animal related complaints, animals running at large and stray pick-up, excess animal permits, and promoting responsible pet ownership through education and enforcement.

As the Animal Services Officer you will:
Enforce pet licensing requirements and issues offense notices as required.
Respond promptly and courteously to Responsible Pet Ownership complaints including investigation and follow up.
Attend and investigate dangerous dog and bite complaints.
Patrol assigned areas such as neighbourhoods, dog parks, school grounds.
Ensure the humane treatment of animals.
Return animals to owners following established procedures.
Attend promotional events and provide information about responsible pet ownership, municipal by-laws and encourages compliance.
Prepare,generate, and maintain records and reports as required.
Serve subpoenas and court ordered warrants as required.
Attend court representing the City of Winnipeg.
Assiss in adoption process as required.
Assist customers in office environment.
Respond to exotic animal complaints including livestock, snakes and other reptiles, etc.
Perform other duties consistent with this classification such as but not limited to maintaining equipment, receiving and dispatching calls, kennel duties, releasing animals, setting and picking up animal traps, assisting in tranquilizing and euthanizing animals when required.
Responsible for assigned vehicle and equipment signed out under their general care.

Your education and qualifications include:
Grade 12 or equivalent education and experience.
Experience or training in the care of dogs and cats (minimum 1 year preferred).
Experience with dogs in an animal welfare environment (animal shelter, animal agency, dog rescue), dog boarding kennel, or veterinary clinic. (minimum 1 year preferred).
Law enforcement experience is an asset.
Valid Class 5 Manitoba driver’s license.
Knowledge of common breeds of dogs and cats.
Experience with and physically capable of handling dogs, cats, exotic animals such as livestock, snakes and other reptiles, primates and other animals safely and responsibly under a variety of conditions (i.e. capturing and restraining large dogs over 50 pound; running/chasing after stray dogs).
Knowledge of City geography and neighbourhoods.
Demonstrated ability to establish and maintain effective respectful working relationships with the public and other employees.
Ability to communicate effectively both orally and in writing.
Ability to deal effectively with the public and provide assistance in a variety of situations.
Ability to operate a two-way radio.
Ability and willingness to attend job related training.
Must have basic computer skills, typing skills and ability to learn and operate the Agency systems within 3 months.
Ability to establish and maintain effective working relationships.
Possess good problem solving skills regarding customer complaints, research and referrals.
Ability to work independently, with minimal supervision.
Ability to establish and maintain positive working relationships with employees at all levels of the organization, external contacts and the public, in accordance with the Respectful Workplace Standard.
Thorough knowledge of the operating procedures and practices of the Animal Services Agency.

Conditions of employment:
A Police Information Check (Vulnerable Sector) Satisfactory to the employer will be required from the applicant(s) or successful candidate(s), at their expense. To obtain a Police Information Check please visit www.winnipeg.ca/police.
Must have the ability to qualify and receive appointment as a Special Constable.
Animal Service Officer finalist must complete a Physical Fitness Assessment at their cost through the University of Manitoba and be issued a certificate of completion due to the physical demands of the position.

CORE COMPETENCIES for ALL EMPLOYEES OF THE CITY OF WINNIPEG:
Citizen & Customer Focus
Respecting Diversity
Ethics and Values
Integrity and Trust
Results Oriented