Position Objective:
As a Full-Time Department Lead you demonstrate a positive and engaged attitude when dealing with customers and employees. You will support the store management team with general shift oversight in assigned department and other areas of the store as needed.
What you’ll do:
Ensure a high level of customer service reflecting Mark’s operating model
Model active selling behaviors/techniques to set the example for store team members and to help
them grow confidence in their selling capabilities
Execute daily store operations tasks and department maintenance – Visual merchandising,pricing/promotional set-ups, store cleaning
Support the management team by providing leadership to part-time team members in the execution of tasks and store standards
Maintain company standards for merchandise presentation
Interact with customers to show passion, knowledge, and commitment to our brands and product
Promote company programs, Triangle loyalty, and other customer acquisition activities
Support onboarding and learning of department advisors in product knowledge and selling skills Required Skills and Experience
Proven ability to build and manage a daily plan for the department and store
Exceptional communication skills
Excellent organizational skills
Job Title: Department Lead – Full-Time Supervisor’s Title
Department: Operations Scheduling
Requirements:
Full availability to work
days, evenings and
weekend shifts, to
meet the demands of
the business
Superior training and mentoring skills
3-5 years retail experience required Deliverables
Achieves sales goals and store order fulfillment metrics
Shrink at or below target
Payroll managed to plan
Expenses managed to plan
Net Promoter Score
What you’ll get:
Competitive wage
Discounts on all the latest gear
A fun, fast paced team environment
Comprehensive training in a variety of formats
What you bring:
High school education (post-secondary education is an asset)
High level of departmental product knowledge
2 years’ experience in a retail environment
Proven success in past roles
Computer literacy
Job Types: Permanent, Full-time
Pay: $42,900.00-$45,000.00 per year
Benefits:
- Dental care
- Extended health care
- Vision care
Flexible language requirement:
Experience:
- Retail sales: 2 years (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
Work Location: In person
