About Camellia
At Camellia, we believe finding a wedding dress should be one of the most memorable and meaningful experiences in a bride's life.
We are more than a bridal boutique we are trusted stylists, problem-solvers, support systems, and cheerleaders for every bride who walks through our doors. Our team is built on resilience, innovation, teamwork, and heart. We are genuine, classy, hardworking, supportive, growth-focused, and committed to delivering an exceptional experience every single day.
We're looking for someone who enjoys wearing multiple hats. This role is perfect for someone who loves being organized behind the scenes while also creating unforgettable experiences with brides on the sales floor.
Position Overview
As our Bridal Consultant & Boutique Administrator, you'll play a vital role in both the operational success of the boutique and the experience we provide to every bride.
Some days you'll be managing appointments, responding to emails, organizing inventory, and ensuring everything runs smoothly behind the scenes. Other days you'll be styling brides, guiding them through one of the most meaningful purchases of their lives, and celebrating alongside them when they say "yes" to their dream dress.
This position is ideal for someone who thrives in a fast-paced environment, enjoys balancing administrative responsibilities with customer-facing sales, and takes pride in delivering exceptional service in every interaction.
ResponsibilitiesBridal Sales & Customer Experience
- Create a warm, welcoming, and personalized experience for every bride and her guests
- Build genuine relationships by understanding each bride's vision, style, budget, and needs
- Guide brides through the dress selection process with confidence and professionalism
- Help brides find their dream gown while consistently achieving sales goals
- Recommend veils, accessories, and complementary products to complete their bridal look
- Follow up with clients throughout their bridal journey with professionalism and care
Administration & Boutique Operations
- Manage phone calls, emails, appointment scheduling, and customer inquiries
- Maintain accurate customer records, contracts, and appointment notes
- Assist with order management and administrative documentation
- Support inventory management, receiving gowns, and organizing stock
- Help maintain boutique presentation, merchandising, and cleanliness
- Ensure daily operations run efficiently and all administrative tasks are completed accurately
- Follow company systems, processes, and procedures to create a seamless client experience
Team Contribution
- Support teammates wherever needed and contribute to a positive team culture
- Take ownership of responsibilities and proactively solve problems
- Continuously seek opportunities to improve processes and contribute to the growth of the business
- Maintain professionalism, integrity, and attention to detail in everything you do
What We're Looking ForCore Characteristics
- Highly organized with exceptional administrative skills
- Strong communicator with excellent interpersonal skills
- Friendly, warm, and genuinely enjoys helping people
- Self-motivated with a strong work ethic
- Resilient, adaptable, and able to thrive in a fast-paced environment
- Detail-oriented and able to manage multiple priorities
- Coachable, accountable, and eager to learn
- Professional, emotionally mature, and solution-focused
- Team player who is willing to step in wherever needed
- Passionate about delivering outstanding customer service
Professional Skills
- Previous experience in administration, customer service, retail, hospitality, sales, or another client-facing role
- Strong sales mindset with confidence building relationships and helping customers make important decisions
- Excellent written and verbal communication skills
- Comfortable using computers, POS systems, scheduling software, and learning new technology
- Ability to multitask while maintaining accuracy and professionalism
- Bilingual or multilingual abilities are considered an asset
Experience
Bridal experience is not required but preferred.
Luxury retail, fashion, hospitality, event planning, administration, or customer service experience are all highly valued.
We provide comprehensive training to candidates who demonstrate the right attitude, work ethic, and willingness to learn.
Why Join Camellia?
At Camellia, we believe skills can be taught, but character is what makes someone exceptional.
You'll join a supportive, high performing team that genuinely cares about one another, celebrates successes together, and is committed to creating unforgettable experiences for every bride who walks through our doors.
If you're looking for a career where no two days are the same where you can combine organization, customer service, administration, and sales into one rewarding role we'd love to hear from you.
Job Details
- Job Type: Full-time
- Compensation: Competitive hourly wage plus commission and performance-based bonuses.
- Schedule: Weekend availability is required. Candidates must be available to work Saturdays, as weekends are our busiest time serving brides.
Pay: $40,000.00-$60,000.00 per year
Work Location: In person
