Position Overview:
Rockwater Secret Cove Resort, part of the Evergreen Hospitality Group, is a uniquely structured coastal property featuring a blend of accommodations, including Oceanview cabins, lodge rooms and luxury Tenthouses nestled into the forested bluff.
Rockwater Secret Cove Resort is seeking a friendly and enthusiastic individual to join our team as a Guest Experience & Activity Coordinator. This role focuses on enhancing the guest experience by supporting our complimentary onsite kayaking and assisting with pool and deck operations. The ideal candidate enjoys working outdoors, has strong customer service skills, and takes pride in maintaining a safe and welcoming environment for all guests.
Key Responsibilities:
- Provide guests with information about kayaking routes, wildlife, and safety procedures.
- Assist guests with kayaking equipment and ensure proper use and safety.
- Monitor and maintain the swimming pool and pool deck area, ensuring cleanliness and safety standards are met.
- Engage with guests to answer questions, provide recommendations, and create a welcoming environment.
- Assist with other resort activities and guest services as needed.
Evergreen is an equal opportunity employer. We are committed to diversity, inclusion, and equitable access to opportunities. Accommodations are available upon request for candidates taking part in the selection process.
Skills and Qualifications:
- Excellent customer service and communication skills.
- Comfortable working outdoors and in a pool environment.
- Ability to manage multiple tasks and ensure guest safety at all times.
- Positive, proactive attitude and team player.
- Previous experience in hospitality, recreation, or aquatic programs is an asset.
Pay: $17.85-$24.00 per hour
Work Location: In person
