The Rotman School of Management is part of the University of Toronto, a global centre of research and teaching excellence at the heart of Canada's commercial capital. Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose: to create value for business and society. Visit rotman.utoronto.ca
Building Operations and Client Services is responsible for the planning and management of facilities and customer services that support an array of teaching, research, and administrative needs within the Rotman community. As the Facility Administrator - AM/Weekends, you will provide school-wide operational support and will act as the early morning and weekend contact for all building related issues. You will represent the School in a highly visible role and provide a high degree of customer service to all users of the facility who may call upon you.
Your responsibilities will include:
Acting as the first point of contact for general enquiries
Overseeing day-to-day operational needs of the unit
Troubleshooting and resolving routine issues
Booking rooms and arranging appropriate accommodations
Coordinating event and/or furniture related activities with internal and/or external contacts
Conducting routine building inspections
Performing routine building checks
Advanced College Diploma (3 years) or an acceptable combination of equivalent education and experience.
Minimum three (3) years of related work experience at a front-desk/public facing role. Preference given to experience in an education or corporate front-line role.
Computer literacy using Microsoft Office (Word and Excel)
Excellent written and oral communication skills
Tact, diplomacy, and professional appearance
Able to accept responsibility and support clients in a positive manner on short notice
Punctuality and reliability are essential
To be successful in this role you will be:
Possess a positive attitude
Notes:Hours of Work:
Monday … 6:30am - 8:30am
Saturday … 7:00am - 5:00pm
Sunday … 8:45am - 5:00pm
Flexibility with hours for events required