About Us
At R. Ferri Automotive, we strive to make every customer a customer for life. For over 50 years, our organization has built a reputation for delivering exceptional customer service, premium automotive experiences, and industry-leading standards. With 11 premium automotive dealerships, R. Ferri Automotive offers one of the most extensive selections of luxury, performance.
We believe that happy employees create happy customers, which is why we foster a professional, team-oriented, and performance-driven environment where employees are recognized, supported, and encouraged to grow. Every team member plays a critical role in our continued success, and we take pride in building long-term relationships with both our customers and employees. If you are motivated, customer-focused, and passionate about delivering excellence, we invite you to join our growing team.
Learn more about our organization at: www.rferriautomotive.com
About the Job
Maranello BMW is seeking a Service Advisor to join our growing team! The ideal candidate will thrive in building relationships with clients in person, and will exhibit exceptional customer service skills.
What We Can Offer You:
- Competitive compensation
- Dental, Medical, Vision Benefits/Extended Health Care
- RRSP with Employer Matching Contributions
- Employee product and service discounts at all retailers
- Employee Assistance Plan
- Employee Appreciation Events
- Years of Service rewards program
- Opportunities for Career Development
Position Objective
- Greet customers promptly and handle all inquiries
- Provide customers with explanations and pricing for technical repairs required on their vehicles based on dealer and manufacturer recommendations;
- Recommend preventative maintenance services;
- Maintain professional and technical expertise through on-the-job training
- Demonstrate professional behavior and ability to work team in a fast-paced environment
- Must have exceptional communication and interpersonal skills (including computer literacy)
- Demonstrated willingness to learn and succeed
- Excellent written and verbal communication skills
- Perform other duties as assigned by management
Requirements:
- Hold a current full clean driving license
- Be highly motivated and self-driven to achieve sales targets
- Possess strong written and verbal communication skills
- Excellent customer service skills
- A team player!
- Have the ability to complete paperwork accurately and in a timely manner
Please note:
- This position is being posted to fill an existing vacancy.
- We do not use artificial intelligence to screen, assess, or select applicants for this role.
- Applicants must provide a criminal background check prior to commencing employment.
- R. Ferri Automotive is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require disability accommodation during any stage of the recruitment process, please indicate this in your application.
- We thank all applicants for their interest in R. Ferri Automotive group of companies however, only those considered for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $70,000.00-$110,000.00 per year
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care
Ability to commute/relocate:
- Vaughan, ON L4L 8R1: reliably commute or plan to relocate before starting work (required)
Experience:
- service advisor: 2 years (required)
Work Location: In person
