IT Network Analyst
I.T. Partners Inc
Grande Prairie, AB

Position: IT Network Analyst

Position Overview:

The IT Service Network Analyst role focuses on resolving challenging business and technical issues while providing expert recommendations on day-to-day server and desktop software/hardware situations to clients. The successful candidate will provide onsite, telephone and remote support for a dynamic group of I.T. Partners clients and a background in a similar role is required.

Position Responsibilities:

  • Work at high level in a consultative approach with a wide variety of leading edge clients
  • Troubleshoot and support Microsoft Windows SBS, 2008 in multiple client environments
  • Troubleshoot and support Microsoft Exchange in multiple client environments
  • Troubleshoot and support standard desktop operating systems, and standard desktop applications (Microsoft Office, Antivirus, etc)
  • Efficiently troubleshoot infrastructure issues (network connectivity, printing, internet)
  • Demonstrate time management skills by prioritizing and executing tasks in a high-energy environment
  • Deal effectively with all levels of customers and team members
  • Exceed client expectations while working under pressure

Candidate Requirements:

  • Minimum of 3 years’ experience in a similar role
  • Knowledge and experience with Windows Server environments (including Active Directory, Exchange, SQL, Microsoft Office, Sharepoint, etc)
  • Knowledge and experience implementing computers and network architecture (desktops, switches, routers, printers, VOIP, server virtualization)
  • At least one I.T. certification (MCSE/MCITP, CCNA, etc)
  • Strong organizational skills with excellent attention to detail
  • Strong time management skills
  • Experience working in a team-oriented, collaborative environment
  • Effective / proven communication skills

Preference will be given to candidates who demonstrate the following:

  • Oil & Gas and/or financial application background
  • Consultancy/Professional services background
  • At least one I.T. certification (i.e. MCP, MCSE, CCNA etc)

Remuneration for this role will be based on experience and certifications. Yearly compensation will be between $75k – 85k.

Additionally, I.T. Partners offers a family health benefits package, continuing education fund, and a highly positive employee work culture. The successful candidate will have a strong alliance with I.T. Partners Corporate Principles and Values

Thank you for your interest. Only candidates selected for an interview will be contacted.

Job Type: Full-time

Salary: $75,000.00 to $85,000.00 /year

Experience:

  • IT Network/Server: 3 years (Preferred)

Licence:

  • Class 5 Drivers License (Preferred)