Patient Care Coordinator - Fairview Dentistry

Dentalcorp Canada
St. Thomas, ON

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Job details

Full-time
6 days ago

Benefits

RRSP match
Employee assistance program

Skills

Case file maintenance
Customer appointment booking
Dental receptionist
Filing
Patient service
Databases
Administrative experience
Dental software
Appointment scheduling
Managing patient records
Communication skills
Client interaction

Full job description

About us:

Fairview Dentistry has proudly been serving the St. Thomas community for over a decade. Our dentist and dental team offer our patients a comprehensive range of dental services, including general dentistry, Invisalign® clear aligners, cosmetic care, and preventive hygiene.

We pride ourselves on providing quality dental care and 4.8 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and innovative technology

Schedule:

Monday - Thursday: 10:00am - 6:00pm

Friday: 8:00am - 4:00pm

The wage for this Practice Manager position is $25.00 - $30.00/hour depending on skills, experience, and location.

Benefits of Joining Our Team:

Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
Competitive compensation
Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
Attend social and CE events to network with dental professionals in your community
Work-life balance and flexibility
Access to modernized technology to provide optimal oral care to patients

Responsibilities:

Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
Effectively manage the recall system and accurately maintain the patient database
Process referral letters and other patient correspondence upon receipt from the provider
Manage and file all patient records and charts
Demonstrate active listening and empathy to patients using effective communication skills

About You:

Minimum 1 year of Administrator experience
Clinical background considered an asset
Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

Quick apply

About us:

Schedule:

Benefits of Joining Our Team:

Competitive compensation

Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

Attend social and CE events to network with dental professionals in your community

Work-life balance and flexibility

Access to modernized technology to provide optimal oral care to patients

Responsibilities:

Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave

Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments

Manage potential cancellations and overcome objections to motivate the patient to keep the appointment

Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner

Effectively manage the recall system and accurately maintain the patient database

Process referral letters and other patient correspondence upon receipt from the provider

Manage and file all patient records and charts

Demonstrate active listening and empathy to patients using effective communication skills

About You:

Minimum 1 year of Administrator experience

Clinical background considered an asset

Experience with Dental software

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