Why work for Lafarge?
As the global leader in innovative and sustainable building materials, we’re committed to shaping a greener, smarter and healthier world. At Lafarge Canada Inc., safety comes first, collaboration matters and diversity is celebrated with people who share our desire to continually make our materials better.
Do you have the drive, the skills, and the passion to join us?
Apply now www.lafarge.ca/careers
The ADC NA eCommerce Business Engagement Manager (BEM) is a senior-level, strategic business partner who shares ownership for both business strategy and business value results.
The Business Engagement Manager (BEM) is a senior-level, business partner who shares ownership for both business strategy and business value results.
The role of the Business Engagement Manager is to ensure that IT is aligned with the business strategy and proactively translates the business needs so that IT can fulfill the business direction.
The Business Engagement Manager will have expertise and special focus on Hire to Retire (H2R) and Record to Report (R2R) to support the business strategy of the region.
The Business Engagement Manager leads and influences business process innovation and the identification of new business needs that positively impact our customers so that the customers continue and expand their business with LafargeHolcim.
The Business Engagement Manager is a key contributor for executing the LafargeHolcim North America IT strategy by providing leadership and vision of IT Services within the region and balancing and coordinating the fulfillment of the business needs.
The Business Engagement Manager will champion delivery and recognize such opportunities to ensure IT provides value to the business in their relationship with the customer.
The Business Engagement Manager promotes business efficiencies and alignments through the identification of opportunities to link programs, processes, and systems throughout the organization, ensuring proper coordination and governance across the businesses continuously creating competitive advantages to the business (both in service delivery and operational cost)
Relationship with Others
Business Unit Managers/Directors
Ensuring that the service line or region under their responsibility gets maximum value from IT to increase customer intimacy, increase productivity and optimize costs in the enterprise, commercial and industrial operations, and promote the benefits of knowledge sharing across business and IT. Translate business needs and issues into regional ITSC requirements and solutions.
Inspiring and Managing business needs to ensure the most valuable and effective use of IT investment.
Understanding and Responding to future needs of the business, ensuring that IT service quality matches with business expectations for IT operations and projects delivery.
Educating business users on the value of IT engagement within their service line or region, and increasing awareness of the services provided by the IT organization, also supporting the efforts to ensure ADC becomes a technology consultant to the business.
The BEM will be involved in a wide variety of projects in support of the business, such as; Business Process Improvement initiatives, Communication and Collaboration project, which are enterprise-wide systems reaching across the ADC Organization. The BEM will also ensure the delivery of information technology solutions that generate business value and confirm that the results are measured and communicated.
Develop and realize business case with support from Business
Engage with other stakeholders in IT like EA, ITSM, ITSEC and PPM. Along with PPM, should engage in capacity management
Be part of business strategy meetings and adequately guide or prime up the ADC teams to prepare for short, mid and long term projects
Support ITSM and other delivery teams in improving the operational and project performance of the delivery and project teams
Continuously create competitive advantage to the business (both in service deliver and operational cost).
Undergraduate degree in Business, Information Technology, Computer Science or a related discipline
5-10 years’ experience with LafargeHolcim systems, business, and/or process environment and standards or 5-10 years’ in Business Relationship management experience
3-5 years of effective HR and Finance management experience is an asset
Consultant experience is an asset
Project Management or Business Analysis certification an asset
Experience in vendor and financial management
Passion for technology
Drive for Results
Integrity and Trust
As we are reinventing the way the world builds, we need world-class talent to join our Lafarge Canada team: people who are passionate, driven by curiosity and keen to grow, learn, develop and thrive in our high-performance culture.
Whatever you do, you will make a difference here. Because we know that your passion and curiosity are the natural resources the world needs.
Apply now www.lafarge.ca/careers.
We thank you for your interest. Only candidates selected for an interview will be contacted. Lafarge is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.
Lafarge Canada Inc. welcomes and encourages applications from people with disabilities. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.