Job Overview
We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of medical and office procedures, familiarity with electronic medical records, and excellent communication skills to ensure smooth daily operations within a busy medica practice
Responsibilities
- Greet patients and visitors in a courteous and professional manner at the front desk
- Schedule appointments and manage patient flow using electronic scheduler
- Verify patient insurance information and update medical records accurately in electronic medical records systems
- Handle multi-line phone systems to answer inquiries, confirm appointments, and direct calls appropriately
- Collect patient information, process payments, and manage billing procedures
- Maintain organized office files and ensure confidentiality of sensitive patient data
- Assist with administrative duties including data entry, filing, and correspondence
- Support clinical staff by preparing patient charts and ensuring all necessary documentation is available for appointments
Skills
- Experience an asset Will Train!
- Excellent organizational skills with attention to detail in managing schedules and records
- Effective communication skills for interacting with patients, staff, and insurance providers
- Experience operating multi-line phone systems in a fast-paced environment
- Ability to handle administrative tasks efficiently while maintaining professionalism under pressure
- Familiarity with office equipment and general office experience is desirable
- This position offers an opportunity to be an integral part of a dedicated healthcare team, supporting both clinical operations and patient satisfaction through excellent administrative service.
Job Types: Full-time, Permanent
Pay: $21.00-$28.00 per hour
Application question(s):
Location:
- Pickering, ON L1V 1C1 (preferred)
Work Location: In person
