At MiniBulk Inc. we thrive when our people thrive. To put our products and solutions into the hands of clients worldwide, we need a professional who knows how to connect in an outgoing, fun, energetic and professional manner. As a Client Service Representative, you will be responsible for being the support system for business development and account management. We offer a competitive salary and benefits, a supportive and winning team who is very mindful of a work-life balance.
The individual we are seeking must be:
- Able to thrive in a fast-paced environment
- Extremely attentive to detail
- Excellent in multi-tasking and organizational skills
- Proactive in finding solutions
- Has an aptitude for sales
- Very comfortable speaking with clients in-person and on the phone daily
- Able to work well independently and in a team
- Curious and willing to initiate contact with customers
- Well educated in computer systems and CRM’s
- Supportive of their team
As part of the Client Service Team, this individual will be primarily responsible for providing support to key accounts. He/She will get to know each assigned client well enough to be able to proactively service them daily.
Previous experience supporting key accounts is mandatory.
Key Functions:
- Coordinate Orders for Clients from the Sales Team
- Track and Report on Client Deliveries
- Support client on-boarding with E-commerce Solutions
- Direct Support for Clients:
- Assist with account set-up, including credit verification
- Documentation support for quotes, orders and invoicing
- Generate and review monthly inventory reports
- Respond to daily customer inquiries and offer solutions
- Proactively engage and advise customers of updates regarding their orders
- General Office Duties and Document Management
Qualifications:
- Strong proven computer skills in the following programs: Microsoft Dynamics (NAV), Microsoft Teams, Office (Word, Excel, Outlook, etc)
- Excellent English communication skills, verbal and written
- French communication skills would be an asset as well
- Minimum 5 years of Client Service experience in a B-2-B setting required
Expected start date: July 27, 2026
Job Types: Full-time, Permanent
Renumeration: $60,000.00 per year with eligibility for bonus based in company and individual performance
Pay: From $60,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Work Location: In person
