Position Overview
We are seeking an educated, highly organized, and inspiring Program Coordinator & Operations/Office Manager to oversee the business, administrative, and educational quality across our two daycare locations.
While a specific degree in Early Childhood Education is not required to apply, we are seeking an educated professional (Bachelor’s degree or equivalent preferred) with sharp administrative capabilities and strong leadership qualities. In this role, you will be the operational backbone of our centers, managing logistics, compliance paperwork, and parent tours. Equally important, you will serve as an instructional leader—guiding, coaching, and teaching our staff how to effectively instruct and engage the children. We will fully provide and fund the baseline childcare training required for compliance once you are on board.
Salary
- Hourly Rate: $26.00 – $30.00 per hour (Approx. $4,500 – $5,200 / month gross, depending on schedule and experience).
Key Responsibilities
- Educational Guidance & Staff Mentorship: Act as the instructional leader for our classrooms. Guide, coach, and mentor teaching staff on effective lesson planning, classroom management, and positive child guidance techniques. Teach staff how to engage, interact, and instruct children effectively to maintain a premium educational environment.
- Customer Experience & Tours: Serve as the articulate, warm, and professional face of our brand. Conduct engaging tours for prospective families, effectively manage the enrollment waitlist, and handle all parent inquiries with diplomacy.
- Systems, Paperwork & Compliance: Manage all enrollment contracts, student files, government subsidy paperwork, and monthly billing. Maintain a rigorous checklist system to ensure both locations stay 100% compliant with local licensing, health department codes, and safety regulations.
- Multi-Site Logistics: Divide your time effectively between both locations. Act as the structural anchor for our staff, ensuring classrooms are fully stocked with educational resources, schedules are tightly coordinated, and staff compliance files (background checks, certifications) are perfectly maintained.
Qualifications & Requirements
- Education: Bachelor’s degree, college diploma, or equivalent professional designation preferred (e.g., Education, Business Administration, Project Management, Social Sciences, or Healthcare/Office Administration).
- Leadership & Coaching Ability: Exceptional capability to guide, train, and mentor adults. A true passion for teaching and helping staff grow professionally is essential.
- Childcare Certification: No prior childcare certification is required to begin. However, you must be willing and able to obtain a Level 1 Childcare Certification within 12 weeks of being hired. This is a foundational course that can easily be completed online with no associated costs.
- Proven Operations Experience: 4+ years managing an office, academic department, clinic, or similar fast-paced professional environment. Multi-site coordination or project management experience is a massive asset.
- Elite Communication: Excellent verbal and written communication skills; highly confident when coaching staff, writing parent updates, or interacting with regulatory officials.
- Compliance Mindset: A sharp eye for detail; someone who thrives on checklists, processes, and maintaining high administrative standards.
- Background Check: Must successfully pass a comprehensive criminal background check / vulnerable sector screening.
- Travel: Must possess a valid driver's license and reliable transportation to travel between our two facilities.
Pay: $26.00-$30.00 per hour
Benefits:
- Extended health care
- On-site childcare
- On-site parking
Work Location: In person
