Type:
Pro Shop
Education:
High School
Experience:
Entry Level (Less than 2 years of Experience)
Salary:
$18.75 per hour
Duration:
Part Time, Seasonal
Organization Overview:
Ten Feet Sports and Entertainment Ltd. (TFSE) proudly manages and operates all facilities at Langley Events Centre (LEC), The Redwoods Golf Course, and Triple O’s at Aldergrove Community Centre. As our portfolio continues to expand, we are dedicated to recruiting, hiring, and developing individuals with the skills, experience, and passion to contribute to the continued success and growth of our organization.
The Redwoods Golf Course Overview:
Offering an 18-hole championship-layout public golf course, driving range, on-site restaurant, and a premier all-inclusive outdoor wedding venue, Redwoods is a staple in the Langley community. From hosting company holiday parties and large charity shotgun tournaments to spectacular weddings, and public golf, we are proud to consistently deliver memorable experiences to our community.
Position Overview:
Reporting to the Manager, Golf Operations, the Outside Services Attendant is responsible for ensuring the smooth and efficient flow of play on the golf course by managing tee times, greeting golfers, and providing assistance as needed. As the first point of contact for golfers, it is integral to deliver exceptional customer service and maintain a positive and welcoming atmosphere at the Redwoods Golf Course.
Primary Duties and Responsibilities:
- Greet golfers upon arrival, assist with loading and unloading golf bags
- Provide friendly and efficient customer service
- Coordinate and manage tee times for golfers
- Assist golfers as needed at the first tee and on the course
- Communicate course information such as conditions, rules, promotions, etc.
- Ensure golfer compliance with course policies
- Keep track of start and finish times in the POS system
- Monitor pace of play on the course and address any issues promptly and professionally
- Maintain cleanliness and organization of the starter shed, rental clubs, first tee and practice green
- Clean power carts and pull carts
- Set up tournament related infrastructure such as tents, on course signage etc.
- Perform light course maintenance duties such as sanding and seeding divots, repairing ball marks, trimming blackberry bushes, cleaning up trash, etc.
- Other duties as assigned
Skills and Abilities:
- Team-oriented
- Ability to work independently with minimal supervision
- Strong interpersonal and communication skills
- Outstanding customer service skills
- Conflict resolution and de-escalation abilities
- Ability to work in all weather conditions
- Physically able to carry out the functions of the position
- Ability to learn and work with point-of-sale systems and apps
- Ability to troubleshoot in a fast-paced environment
- Quick thinking and ‘can-do’ attitude
- Fully proficient in spoken and written English with other language(s) considered an asset
Qualifications:
- Knowledge of the game of golf as well as it’s rules and etiquette is required
- Willingness to complete a Police Information Check is required
- Valid Basic First Aid, CPR and AED Certification, or equivalent will be required to be maintained during employment
- Experience as a Starter or Marshal is an asset
HOW TO APPLY:
Interested individuals are asked to submit
A) A cover letter;
B) A resume detailing your skills, experience; and
C) Any additional information outlining your specific interests and abilities that attracts you to this specific opportunity with TFSE and TRGC
This posting will remain open until filled. We thank all applicants for their interest, however only those selected for an interview process will be contacted.
