At VIU, we believe the student experience is built through thoughtful, connected service at every stage of the journey. We’re looking for our next University Registrar, a trusted partner and collaborative leader who brings enrolment‑informed thinking, a strong service orientation, and a commitment to innovation. This role plays a key part in shaping how prospective and current students experience VIU, while contributing to institutional goals, academic planning, and a culture of service excellence.
Reporting to the Vice‑President, Students, the University Registrar provides strategic and operational leadership across the full student lifecycle, including recruitment, admissions, registration, records, course scheduling, graduation, and the student information system. As a trusted advisor and collaborative partner, the Registrar contributes to academic planning, policy development, quality assurance, and service innovation in support of both divisional and university‑wide priorities.
The role leads a significant, multi‑campus portfolio, fostering a culture of service excellence, inclusion, and continuous improvement, and ensuring consistent, accessible, and student‑centred services across VIU. Working closely with partners across the institution, including academic leadership, Student Affairs, Indigenous Education and Engagement, and Information Technology, the Registrar helps align strategy, people, processes, and systems to support both student and institutional goals. With a strong enrolment management perspective, the role draws on data and insight to inform planning, strengthen decision‑making, and advance integrated, responsive services that support student success, academic integrity, and a connected experience from the first point of contact through to graduation.
Division
Vice-President Students
Department
Registrar's Office
Campus
Nanaimo campus *Successful candidates must be able to attend in person on campus as required.
Location
Nanaimo, British Columbia
Appointment Type
regular full-time
Workload
35 hours per week
Pay Level
Excluded Pay Band 15: Minimum salary is $153,160 and maximum salary is $174,045.
Starting Salary
Normal salary placement at the time of hire is $153,160 (prorated if part-time). This position is eligible for annual performance-based salary increases.
Additional Information
Open until filled. Review of applications will commence on August 7th
Applicant Documents
CV/Resume, Cover Letter, Qualifications
A relevant graduate degree (e.g., business administration, information systems, educational administration, data science, or a related field) and a minimum of 10 years of senior-level experience in a post-secondary environment with a strong record of progressive leadership and achievements. Candidates must demonstrate a strong service orientation and expertise in strategic planning, operations management and project management, as well as a strong understanding of post-secondary enrolment and registrar-related functions. An equivalent combination of education and experience may be considered. Please note that candidates are requested to address the required and preferred qualifications in their cover letter.
