ResQ is an all-in-one facilities management platform built for fast-growing facilities and trades businesses. Thousands of service companies trust ResQ to streamline their repair and maintenance operations while enhancing profitability.
Our mission to "create economic empowerment for the service industry" drives everything we do. We are deeply committed to supporting local trades and facilities — the vital backbone of our communities. These unsung heroes pour years of grit, sweat, and sacrifice into building their companies, often facing significant challenges.
Many local service businesses face intense competition from larger corporations equipped with substantial resources and market advantages. ResQ is changing that by providing local businesses with intelligent, AI-powered tools that enable these businesses to operate more efficiently, intelligently, and profitably. We believe that when local service businesses succeed, entire communities thrive. That's why ResQ is dedicated to empowering the individuals who keep our world running smoothly.
ResQ is taking that mission one step further, which is why we launched RSG — ResQ Services Group — our own in-house service arm, and we are looking for our very first General Repair Technician to help build it from the ground up. This is a rare opportunity to join a fast-moving tech company as a founding field team member, with real impact on how RSG operates and grows.
The Role
As RSG's first General Repair Technician, you'll be the boots on the ground — performing a range of repair and maintenance tasks across commercial properties. You’ll handle a wide range of day-to-day facility repairs, preventative maintenance tasks, and minor trade work across commercial environments. You'll work closely with the ResQ team to help shape what great field service looks like inside a tech-forward company.
What You'll Do:
- Perform general facility repairs including carpentry, drywall patching, door hardware, and miscellaneous maintenance tasks
- Ability to support emergency and after-hours calls when required
- Perform non-licensed electrical maintenance within local code requirements, including replacing switches, outlets, fixtures, and ballasts
- Perform basic plumbing repairs and fixture replacements within scope of experience and local regulations
- Respond to work orders in a timely manner and communicate status updates through the ResQ platform
- Conduct basic inspections and identify issues proactively before they become larger problems
- Maintain a clean, organized work environment and ensure job sites are left in excellent condition
- Represent RSG professionally in all client interactions, building trust and long-term relationships
- Capture clear job notes and photos through the ResQ platform
- Communicate recommended follow-up work or scope changes to the operations team
- Support quoting and material identification for follow-up repairs
- Meet response time and service standards established by RSG
Who you are:
- 2–4 years of hands-on experience in general building maintenance, facilities repair, or a related trade
- Working knowledge of basic plumbing repairs and fixture installation
- Familiarity with light electrical tasks such as outlet, switch, and fixture replacement
- Strong troubleshooting skills — you can diagnose a problem and find a practical solution
- Reliable, punctual, and takes pride in quality workmanship
- Valid driver's license and ability to travel to job sites
- Comfortable using a smartphone and basic apps to receive work orders and log updates
- Ability to lift 50+ lbs
- Comfortable climbing ladders and working in mechanical or confined spaces
- Ability to stand, kneel, bend, and work on feet for extended periods
- Comfortable working indoors and outdoors in varying conditions
Nice to Haves:
- Experience working within a facilities management or property maintenance environment
- Exposure to HVAC, painting, or flooring repair
- Familiarity with work order management software or field service platforms
- Bilingual (English/Spanish) is a plus
Why Join RSG?
- Be the first to shape how RSG operates and grows from day one
- Work at the intersection of hands-on trades and modern tech — we use our own platform in the field
- Competitive pay with opportunities for growth as RSG expands
- Join a company that genuinely believes in empowering the service industry
- Supportive, mission-driven team that values your experience and perspective
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
Work Location: In person
