Scheduling & Office Coordinator

GardaWorld
Hamilton, ON

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Job details

6 days ago

Benefits

Dental care

Skills

Writing skills
Client inquiry handling
Administrative support experience
Process improvement
Administrative and business operations experience
Administrative experience
Schedule management
Client services
Written report writing
Customer service orientation
Data entry
Customer support
Cross-functional collaboration
Communication skills
Client interaction
Team coordination
Cross-functional communication
Business process improvement
Time management

Full job description

Join GardaWorld. Make a difference!

At GardaWorld, we don’t just fill roles. We empower people.

We are looking for an Entry level Scheduling professional to support our Hamilton team and contribute to operational excellence. Your role as a scheduler involves coordinating activities between our clients, account managers, and security personnel, recruitment team and communicating with them as needed.

If you’re organized, service-driven, and enjoy being at the center of coordination and communication, this is your opportunity to contribute to meaningful work in an essential industry.

Schedule- Monday to Friday 08:00-16:00

Location: 444 Seaman St, Hamilton ON

What’s in it for you?

The typical hiring range for this position is $18.50/hr to $21/hr and is specific to candidates in this location.
Medical and dental benefits
Ongoing training and development
Great opportunity to kick start your career

Scheduler Responsibilities

Provide administrative and operational support to internal and cross-functional teams
Coordinate schedules, meetings, shift coverage, and communications
Monitor and record guard on/off and check-in calls via GTrack, ensuring full coverage and minimal overtime
Receive client requests, schedule shifts, and respond to staff and client inquiries professionally
Maintain accurate records, system updates, and attendance data (lateness, illness, absences)
Support onboarding, compliance documentation, reporting, and after-hours emergency escalations
Identify process improvements to increase efficiency and ensure confidentiality and accuracy
Prepare end-of-shift reports documenting all activities and incidents

Scheduler Qualifications

Experience in an administrative, coordination, or support role is an asset
Strong organizational and time-management skills
Demonstrated telephone/customer service skills
Excellent customer service and report writing skills
Excellent written and verbal communication abilities
High attention to detail and accuracy
Ability to manage multiple priorities in a fast-paced environment

This posting is for a position that is currently vacant within the organization.

If you’re interested in the position but your expectations don’t fully align with the provided range, we still encourage you to apply! Considerations may be made based on your experience level.

Interested in Scheduler role? Apply now!

SSSW

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Join GardaWorld. Make a difference!

What’s in it for you?

Scheduler Responsibilities

Scheduler Qualifications

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