Position Number: 50020281 /
Department: Institute for Cooperative Education
Grade: GR08
Campus: Sir George Williams (Downtown)
Salary: $32.45 - $39.05 per hour
Union/Association/HR Policy: CUSSU
Posting deadline: September 15, 2026
Applicants are strongly encouraged to include a cover letter expressing their interest and how their profile aligns with the role
Recognized as one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.
Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.
As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.
NOTE: This posting represents a temporary replacement for the duration of four months.
SCOPE
Reporting to the Manager, Operations, the incumbent assists the Institute for Co-operative Education team in the effective and efficient running of the Institute’s offerings. The incumbent plays a key role in the processes related to students from admission until their graduation as related to their time as members of the Institute. They are a primary resource for proactively providing data and analytics to the Institute. The incumbent also provides support for a variety of other administrative functions.
PRIMARY RESPONSIBILITIES
• Collect, analyze, and synthesize data from external and internal sources. Perform proactive reporting on student, employer, alumni and other stakeholder/partner data through the Institute database system, as well as other sources of data.
• Maintain data integrity in the Institute’s databases and other data management systems, including entering and maintaining records (including student and employer profile information, naming conventions, data clarity & updates, rankings, posting statuses, etc).
• Perform tasks related to administrative processes for the Institute’s programs, including application, admission/registration, data input (course registration, program/plan enrolment) & Institute database (student profile & sequence), modification of work-study sequences, grade input, student performance review, etc.).
• Support dissemination of communication campaigns to students, employers, and other partners and stakeholders. Provide input on messaging and ensure communications are sent out in a timely fashion.
• Working with the Manager, Operations staff, and Team Leads, assist in creating surveys and other means to capture information about Institute stakeholders (students, employers, partners, Concordia faculty /staff, etc.).
• Help surface insights from Institute data on trends and information pertinent to strategic planning. Assist in the preparation of Institute reports.
• Assess and resolve administrative issues related to data management and when appropriate, work with Operations Supervisor, Manager, and Team Leads to formulate recommendations. Propose, review and streamline processes and procedures within the office and work with other units.
• Liaise with appropriate resource persons and/or external providers to investigate data discrepancies and ensure data integrity.
• Assist in the implementation of strategies to assure optimum use and understanding of data sets by the Institute and its stakeholders and partners
• Assist in other tasks & projects in support of the Institute.
QUALIFICATIONS
• Diploma of Collegial Studies (two year pre-university DEC) and two to four years of administrative and data analysis experience in an office environment.
• Prior customer service experience.
• Very good knowledge of statistical and analytical tools and techniques. A strong track record in data analytics. Good data visualization skills. Ability to interpret data and transform information into simpler terms for different audiences.
• Excellent critical thinking, analysis and reporting skills; experience in reporting type role working with complex data to support decision making
• Good knowledge (Level 4) of spoken and written English and French.
• Good knowledge (Intermediate level) of Word (mail merge, template use, formatting); and Excel (vlookup, pivot tables, linking data from multiple sources); and proficient knowledge of Outlook functions and data-entry skills.
• Excellent organizational skills with the ability to multitask, prioritize and to meet strict deadlines.
• Keen sense of accuracy and detail orientation.
• Strong interpersonal and communication skills. Ability to work independently as well as part of a team.
• Strong sense of professionalism and confidentiality.
• Prior experience with the Student Information System (SIS) and Orbis or other database management software is an asset.
• Prior experience working with BI tools including Crystal Reports, PowerBI, etc. is an asset.
Due to the volume of applications, only selected candidates will be contacted by our Talent Team.
Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.
IMPORTANT: The language and computer skills of short-listed candidates will be tested.
Territorial Acknowledgement
Concordia University is located on unceded Indigenous lands. The Kanien’kehá:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtià:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.
Employment Equity
Concordia University is strongly committed to employment equity within its community, and to recruiting a diverse faculty and staff. The University encourages applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities, persons with disabilities, and others who may contribute to diversification; candidates are invited to self-identify in their applications. As part of your application, you will be asked to complete a diversity survey. This information is voluntary and any information collected for this purpose is confidential and cannot be accessed by search committees or human resources employees. Results will be aggregated and used to help Concordia achieve its goal to see all members of our community not only reflected, but welcomed, included and supported in their efforts to contribute to all areas of university life.
Accessibility
Concordia desires to increase diversity among its community members and we strive to make our recruitment processes as accessible as possible and provide accommodations as required for applicants. If you are contacted for an interview and anticipate needing accommodations during the process, please contact, in confidence, [email protected]
Immigration Status
All qualified candidates are encouraged to apply; however, Canadian and Permanent Residents will be given priority. To comply with the Government of Canada’s reporting requirements, the University is obliged to gather information about applicants’ status as either Permanent Residents of Canada or Canadian citizens.
