JOIN OUR TEAM
Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.
Reporting to the Operations Supervisor, the Operations Support Coordinator coordinates flow of inbound and outbound freight throughout the warehouse with a focus on accuracy, quality, and efficiency.
KEY TASKS
- Identifies and reports to management any reoccurring interruptions, errors or opportunities to improve inbound and outbound freight flow.
- Records in WMS delivery of received inbound trailers not yet put-away to a location.
- Closes customer orders in Receiving Truck Operations.
- Prepares all inbound and outbound transport carrier paperwork, including customer specific requirements.
- Records and maintains trailer numbers and dock door numbers in WMS.
- Monitor Load Planning Operations and ensures the site has adequate empty trailers to meet outbound shipping demand, advises carriers or CSR where there is a shortfall.
- Oversee and control the arrival, departure, movement and storage for trailers in the yard.
- Communicates with drivers to move trailers within the yard to ensure inbound and outbound trailer requirements are adequate.
- Maintains CHEP inventory.
COMPETENCIES
- Experience working in a fast-paced environment, creating shipping documents such as packing slips and Bills of Lading
- Strong communication skills via email, phone, and Microsoft Teams. Able to confidently and effectively communicate with internal and external customers on a regular basis
- Ability to effectively use Microsoft Office suite, specifically Excel, Word and Outlook.
- Computer literacy including strong typing skills
- Dependable and reliable
- Approachable, positive interpersonal style
- Collaborative team member
- Proud to take ownership of your work
- Focused on productivity, quality, and accuracy
- Passionate about making a difference for our customers and your fellow team members
- Have a willingness to learn
- Able to anticipate problems and solve them to resolution
- Able to adapt to change and adopt new processes
- Without compromise, maintain a safe and clean workplace
- Availability to work Monday – Friday 6:30AM to 3:00PM, with flexibility to adapt shift time according to business needs
EXPERIENCE
- Experience working in a warehouse in a frontline or administrative role is preferred
- Previous experience with Warehouse Management System (WMS), (i.e. Blue Yonder, Manhattan)
EDUCATION
- Completion of a secondary school diploma preferred, or the equivalent in a combination of education and experience.
- College diploma in Logistics Management is an asset.
Why Join Us
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering
We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.
Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.
