Casual/Temp, Fill-In Position: Casual Receptionist
Location: Port Alberni Government Office and Anacla Government Office
Positions Available: 2
Salary: $25.00 per hour
Reports To: Administrative Supervisor
Position Summary: Huu-ay-aht First Nations is seeking two Casual Receptionists to provide reception, clerical, and administrative support for its Government Offices. One position will be based at the Port Alberni Government Office, and one position will be based at the Anacla Government Office. This position provides coverage during employee absences, vacations, training, and periods of increased operational need.
Key Accountabilities
- Provide reception, clerical, and administrative support to ensure efficient office operations.
- Maintain confidentiality and professionalism at all times.
- Promote a positive, respectful, and performance-focused work environment aligned with Huu-ay-aht First Nations values, culture, and goals.
- Ensure accurate and timely flow of information, visitors, correspondence, and office communications.
Job Duties and Responsibilities:
- Reception and Customer Service
- Answer, screen, and direct incoming telephone calls.
- Greet and assist citizens, visitors, contractors, and guests.
- Direct inquiries to the appropriate department or staff member.
- Maintain professional and welcoming reception area.
Administrative Support
- Perform data entry and prepare correspondence as required.
- Maintain filing systems and office records.
- Assist departments with mailouts, meetings, events, and general administrative tasks.
- Coordinate meeting room bookings and office vehicle bookings.
- Maintain staff directories and office communication boards.
- Ensure the boardrooms are stocked with necessary supplies and presentation materials.
- Monitor the condition and cleanliness of boardrooms and notify the Building Service Worker when cleaning or maintenance is required.
Mail, Courier, and Communications
- Receive, process, log, and distribute incoming and outgoing mail, courier packages, faxes, and interoffice correspondence.
- Coordinate mail deliveries between government office locations.
- Assist with newsletters, notices, mailouts, and other communications.
Office Operations
- Monitor office supply inventory and coordinate supply orders.
- Maintain office equipment-related records and supply inventories.
- Assist with travel arrangements and meeting coordination as requested.
- Support organizational events, community meetings, and People’s Assembly activities as required.
- Receive, organize, and store office supplies in designated storage areas.
- Financial and Records Administration
- Process approved payments and issue receipts as required.
- Maintain accurate logs and records related to reception activities.
- Assist with purchase orders and other administrative documentation.
Other Duties
Perform other duties as assigned.
Education and Experience
- Previous experience in a receptionist, administrative assistant, or office support role.
- Experience working in a professional office environment.
- Experience providing customer service to the public.
Knowledge, Skills, and Abilities
- Strong interpersonal communication skills.
- Excellent organizational and time-management skills.
- Ability to manage multiple priorities in a busy environment.
- Strong attention to detail and accuracy.
- Ability to maintain confidentiality and exercise discretion.
- Proficiency with Microsoft Office (Outlook, Word, Excel, Teams).
- Ability to work independently and as part of a team.
Operational Requirements:
- Availability to work on a casual, on-call basis.
- Ability to stand on a step stool to safely restock office supplies and storage areas.
- Ability to lift and carry up to 25lbs.
- Ability to move throughout the office environment, including walking between departments and work area as required.
- Ability to work at either the Port Alberni Government Office or Anacla Government Office as operationally required.
- Valid BC Driver’s License is considered an asset.
- Successful completion of reference and background checks.
- Hours of work: Monday to Friday, 8:30 am to 4:00 pm. (with ½ hour lunch).
How to Apply
We thank all applicants for their interest in this position; however, only those candidates selected for an interview will be contacted. Please email your cover letter & resume to [email protected]
Please Quote: Casual Receptionist
Position open until filled.
Vision - The Huu-ay-aht envision a strong, self-governing, and self-reliant Nation. Iisaak will guide us as we work together to foster a safe, healthy, and sustainable community; where our culture, language, spirituality, and economy flourish for all.
Mission - As a leader among First Nations, the Huu-ay-aht First Nations will create certainty for its community, generate wealth for financial independence, provide economic opportunities, deliver social, cultural and recreational programs for all Huu-ay-aht.
Huu-ay-aht First Nations Values
PROFESSIONALISM
Ethics – be prepared, on time and ready to work
Ethics – be responsible for the success of your work and others
Lead by example
Respect - for confidentiality, yourself, and co-workers
Work / Life Balance
Work Smarter - Share your expertise and your successes
Take pride in your work
RESPECT
Golden Rule – Treat others how you want to be treated
Listen actively and attentively to what people are saying and clarify
Accept people for who they are and do not judge
Basic Etiquette – remember the common courtesies, kindness & compassion
Iisaak
Observe protocol and ceremony
HEALTH
A healthy body, mind and soul through proper diet, sleep, and exercise
Avoid burning out with a proper work / life balance
Be positive - always remember to smile and laugh
Care about each other, ask questions and follow up
Be appreciative of one another and the work we do
EFFECTIVE COMMUNICATION
Think twice, speak once
Make sure your body language is sending the correct message
Provide responses in a timely manner; acknowledge request and provide timeline
Listen attentively and clarify
Trust
Walk the talk - be honest, no gossiping
Believe the good in everyone not the bad
Voice your concerns, do not harbor them – clear the air
Spend more time focusing on what you are supposed to be doing, and less time on what others are or are not doing
Be happy and enjoy your work life
SUPPORT
Be available to help and ask for help when needed
Advocate and help one another
Provide constructive criticism, not just criticism
Do not gossip; stop gossip when it occurs
- Clarify and seek feedback from each other
Pay: $25.00 per hour
Work Location: In person
