At SMS Equipment our Service Supervisors are charismatic leaders who love being a part of an essential and dynamic team. In this role, the Service Supervisor leads a team of career trades people who exceed customer expectations and demonstrate personal craftmanship in everything they do. We are looking for a leader who will bring their own insight, experience and positive influence to the team.
As a Service Supervisor, some of your responsibilities will include:
Oversees shop facilities and service operations by ensuring operational requirements are met by supervising, coordinating and scheduling the activities of trades people. Prepares service quotes for both internal and external customers.
Supervisory Responsibilities include supporting and developing staff by providing or arranging training on assigned tasks and tracking their training. Review schedules to ensure trades people are allocated correctly and each department has the support they require.
Customer Service is provided by assisting customers with service information and resolving service problems by providing solutions and following up to ensure resolution. Serve as a back up to the Service Manager with the customer.
The successful candidate will possess a Red Seal Journeyperson Heavy Equipment Technician certification with a minimum of 5 years’ experience ad a Heavy Equipment Technician. Equivalent combinations of education and experience may be considered. Additional qualifications include:
Thorough knowledge of maintenance and repair of Komatsu and other OEM equipment.
Supervisory experience in an industrial environment is a requirement.
Ability to oversee and coordinate a large shop operation.
Must be an organized individual, self-motivated and a self-starter.
Also requires knowledge of OH&S acts and regulations and equipment inspection requirements.
At SMS Equipment, safety is our number one priority. Our successful candidate is intrinsically motivated and committed to making safe choices, when completing all tasks.
SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plans, and RRSP matching..
Applications will be received until June 22, 2022.
To apply for this position or to see other Career Opportunities, please visit our website at https://www.smsequipment.com/en-ca/careers/, search reference number SERVI004206.