From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.
At Intact, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team, and grow with us.
About the role
We're looking for a Claims Assistant to join our team!
As a Claims Assistant, you will be responsible for providing administrative assistance and front-line quality customer service in the settlement of insurance Claims. Working out of either our Dartmouth, NS, Moncton, NB, Saint John, NB or St. John's, NL office you will:
Prepare forms and correspondence to insurance clients, vendors and legal representatives
Administer file storage and retrieval process for closed files
Provide various administrative support activities such as photocopying, scanning, etc. (where required)
Open new claims and assign appropriate claims adjusters
Process, coordinate, sort and distribute incoming correspondence
Process payments on claim files
Identify process improvements to management
Provide reception duties and greet customers as required
High School or College Diploma including business/administration training
3 months to 1 year of work experience
Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed
Effective communications skills with an emphasis on customer service
Strong computer skills or training with standard office applications including strong data entry skills
Here are a few reasons why others have joined our team:
An award-winning, inspiring workplace that supports its people and recognizes great work
Stimulating, challenging projects and development opportunities to help you grow your skills and career
A comprehensive financial rewards program that recognizes your success
An extensive, flexible benefits package
An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
A $350 annual wellness account that promotes an active lifestyle
We are an Equal Opportunity Employer
At Intact, our value of Respect is founded on seeing diversity as a strength, being inclusive and fostering collaboration. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please advise the Talent Acquisition partner who reaches out about the job opportunity and they will work with you to meet your needs.
As an employer and publicly traded financial services company, the best interests of our customers, employees and shareholders are important to us. We want Intact to be a great place to work! This means that internal and external candidates will be asked to consent to background checks so we can learn more about you. Please note that for positions with access to financial data or funds, your credit must be in good standing.
For internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level. Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.
Eligibility to Work in Canada
It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
This posting closes on June 21st, 2021
This role is eligible for employee referral bonus. #myReferrals1000