Role: Senior User Experience Designer
Please address your cover letter to the hiring team at Habanero, and make sure to share: (1) why you think Habanero would be a great place to work, and (2) how your previous peers and clients would describe your design approach.
You're passionate about creating amazing workplace experiences. You love to work with people to build consensus and excitement while creating exceptional user-centered experiences. You believe that every detail matters and love educating others on the importance of designing for experiences. Your peers and clients describe you as creative, opinionated but diplomatic, adaptive, and collaborative. So, we'd like to meet you!
UX designers at Habanero play a lead role in shaping intuitive, engaging user experiences for intranets and websites. It’s okay if you don’t have perfect experience in all of the role description or technology listed below; if you can learn quickly and work well with others to solve challenges just in time, we’d like to hear from you!
Habanero is looking to add this exciting full-time role to our already awesome team anywhere across Canada! This means you can work remotely anywhere in Canada or from one of our downtown offices in Vancouver, Calgary or Toronto, we're flexible! As an organization, Habanero is passionate about creating exceptional experiences for our clients and their employees, and we believe that the best solutions begin and end with people. This is where you come in.
To get a picture of what this role looks like, imagine yourself…
Part of an inclusive and diverse team of Habs, passionate about helping people and organizations thrive
Designing and leading efforts on intuitive and engaging experiences, mostly digital but also cultural and physical
Utilizing your skills in design thinking, user research, and user-centered design to create low-to-high fidelity designs and prototypes
Conducting and creating empathetic ethnographic research
Creating information architecture and content strategy
Conducting user experience research and testing through methods such as card sorting, tree testing, usability testing, etc.
Facilitating workshops through a design thinking lens and creating relevant artifacts
Creating and executing presentations with clients and decision-making audiences
Collaborating with our larger engineering team and client business stakeholders to ensure successful project completion
Actively soliciting others for their ideas and opinions, and encouraging team members to share their own ideas and concerns
Chances are, you’re right for this role if you have...
5+ years of experience designing websites and web applications in a client-services environment
Experience in common industry tools
An ability to mentor and coach team members
Some basic knowledge of Sitecore, SharePoint and/or Office365
A human-centered design approach to solving complex problems and creating exceptional experiences
Experience sharing recommendations and rationale with decision-making audiences
A natural tenancy to solicit others for their ideas and opinions, and encourage people to share feedback
An interest in working in an autonomous, high-performing and non-hierarchical workplace
If you plan on working remotely or from home regularly, you have...
An appropriate remote work setup, such as a quiet space and a trusted and reliable internet connection
Access to internet speeds of at least 15 Mbps down and 5 Mbps up (having the ability to connect via Ethernet for troubleshooting is required)
Bonus points if you have experience with…
Service design and/or experience design work
Leading and facilitating design-related workshops and stakeholder interviews
Affinity for visualization, sketching, coaching and teaching
The Hab hiring process
As mentioned above, please address your cover letter to the hiring team at Habanero, and make sure to share: (1) why you think Habanero would be a great place to work, and (2) how your previous peers and clients would describe your design approach.
If we reach out, please expect a thorough interview process including some meet and greets with Habs, a 2-hour core competency interview and reference checks with past employers or other contacts. Accommodations are available upon request for candidates taking part in all steps of our hiring process. While we’d love to meet everyone who applies, only those who are short-listed will be contacted. All applicants will receive a notification when the role is closed or filled. Thanks for taking the time to apply!
A little bit about Habanero
Habanero is a Canadian consulting company with offices in Calgary, Toronto, Vancouver and Winnipeg. We are passionate about helping people and organizations thrive. We believe that every organization can be exceptional, and we help to humanize the world of work through the creation of modern workplaces and the cultural, communication, collaboration and content experiences that power them. Our solutions are globally recognized, and we have consecutively ranked as one of Canada's top ten best places to work for the last 11 years. Habanero is proud to be ranked #9 on the Great Place to Work® Canada List of Best Workplaces™ for 2021.
The best kind of work
Habanero is an organization where people who are creative, hard-working, friendly, honest and open come together to do great work. We have a shared passion for solving complex issues that will benefit other people and organizations. We only hire people we can count on, so you can be certain that you are joining a team of happy and competent team members. We service our clients and projects across Canadian time zones and consultants are resourced on cross-regional teams.
Supporting each other in personal growth
We are a lattice organization, meaning that there is no traditional hierarchy. There is no typical boss, and you don’t report to a manager. Instead, we have a more holistic approach to mentorship – we offer employee journey coaches who are there to help you with all things career and life. We believe it’s up to you to make the most out of your career, and we are here to support and encourage you every step of the way.
A diverse culture of clever humans
At Habanero, we celebrate diversity and inclusivity. We are committed to creating and supporting equal employment opportunities regardless of age, race, ancestry, ethnic origin, religion, sex, sexual orientation, gender identity, gender expression, age, marital status, family status or disability. We have included a personalized submission field in our application form to provide an additional opportunity for you to tell your story outside of the traditional resume and cover letter.
Our compensation package includes a technology allowance, a wellness allowance, flexible work hours and location, health and dental coverage, a health spending account and RRSP matching. We also enjoy smaller perks like free snacks and drinks and group lunches where you can reconnect with your team after a long week. There are training and development opportunities for those who wish to continue evolving their skills. All employees start at three weeks of vacation.
Bringing life to work
Everyone at Habanero probably has their own story around this, but it's probably safe to say that it starts with people feeling like they can bring their whole selves to work. The cornerstone idea is that we want to support people having great lives, not just great work lives (we can't say our relationship begins at 9:00 and ends at 5:00). Other things we've heard make the difference for Habs:
People starting their careers get to jump in and gain experience right away
Employee journey support system (career coach)
The culture of trust, transparency, inclusivity, collaboration, autonomy... to name a few
The awesome people that work here (of course)
Flexible work schedule
Training and development opportunities when we can support them
We recently asked Habs to share what they feel makes us one of the Best Places to Work in Canada and the loudest response was 'our people' (with 'our teams' and 'balance' not far behind). So, if this sounds like something you want to be a part of, and you have the skills and experience to contribute, then we want to meet you!
Please note that every incoming Habanero employee is required to complete and clear a criminal record check, employment verification, and COVID-19 vaccination status confirmation in compliance with our clients’ policies. By applying, you acknowledge that if hired by Habanero you agree to complete background checks and COVID-19 vaccination status confirmation and you don't foresee any concerns in regard to obtaining cleared results.