Transform Style. Elevate Care. Join Our Team.
At Wellington Vision Care, we are a newly established clinic that is growing quickly—and we’re looking for someone who is passionate about patient care, fashion, and creating an exceptional in-clinic experience.
This is a dynamic role for someone who enjoys working with people, has a strong eye for style, and is interested in the optical field. You’ll play a key part in both patient experience and daily clinical flow, blending fashion consultation with clinical and administrative support.
What You’ll Do
Frame Styling & Patient Experience
- Help patients select frames that complement their face shape, lifestyle, and personal style
- Recommend lens options, treatments, and upgrades based on individual needs and prescriptions
- Create a welcoming, confident, and personalized patient experience from start to finish
- Support patients in making informed and stylish eyewear decisions
Optometric Assistant Support
- Assist with pre-testing procedures (e.g., autorefraction, tonometry, and other diagnostics as needed)
- Support doctors and clinical staff with patient flow and day-to-day operations
- Provide contact lens training and patient education (insertion, removal, and care)
Optical Support
- Take accurate measurements (PDs, frame adjustments, fittings)
- Receive, inspect, and organize incoming eyewear orders
- Perform minor frame adjustments and fittings to ensure optimal comfort and fit
Administrative & Clinic Operations
- Schedule, confirm, and reschedule patient appointments
- Manage patient check-in/out and process payments (POS system)
- Answer phone calls, emails, and voicemails in a professional manner
- Enter and manage orders using clinic software (Visual Eyes)
- Maintain a clean, organized, and visually appealing clinic and retail space
- Support inventory management and merchandising displays
What We’re Looking For
- Strong communication and customer service skills
- Friendly, approachable, and patient-focused attitude
- Interest in fashion, eyewear, and styling
- Detail-oriented with strong multitasking abilities
- Comfortable working in a fast-paced clinical environment
- Reliable, punctual, and team-oriented
- Eagerness to learn and grow within the optical field
What We Offer?
· Health and Dental Benefits
· In-house Vision Care
Schedule
· Monday – Friday | 10-6
· Saturdays | 10-5
· Must be available to work Saturdays; however, you will not be scheduled every Saturday.
Compensation
· $19-24
Previous optical or clinical experience is an asset but not required—we’re happy to train the right candidate.
Job Types: Part-time, Permanent
Pay: $19.00-$24.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care
- Wellness program
Flexible language requirement:
Ability to commute/relocate:
- Ottawa, ON K1Y 3A7: reliably commute or plan to relocate before starting work (required)
Work Location: In person
