AWS System Administrator, Canada (Remote)
Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure, resilient, private, public or hybrid cloud. With strong technical and functional consulting services, and World Class Monitoring & Automation, they serve some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.
Reporting to the AWS, Director, the AWS System Administrator will design, migrate, and integrate customer systems and will create, maintain custom scripts and automations to increase system efficiency and lower the human intervention time. The System administrator will be performing tuning, upgrades and optimization as requests come in.
Design, migrate, and integrate customer systems
Create and maintain custom scripts and automations to increase system efficiency and lower the human intervention time on any tasks
Perform ongoing performance tuning, upgrades, and resource optimization as directed/requested
Provide remote support for Syntax AWS Managed Services clients via all channels (Help Desk, phone, email), adhering to SLA guidelines and providing thorough and timely communication
Interact with Technical and Application Consultants and customer staff to support, scale, and maintain customer cloud-hosted infrastructure, according to best practices and customer requirements
Assist with root cause and failure analysis to resolve systems problems
Effectively lead detailed technical discussions and perform analysis/design to ensure customer needs are met
A solid mix of 5+ years of Windows/Linux system administration, storage, and network experience, along with creativity and superb communication abilities, to provide consultative support to clients.
Able to prioritize various client deadlines, work on multiple tasks throughout the work week, and coordinate with other team members to serve customers effectively.
Self-driven and able to work independently with minimal direction, as well as in collaboration with team members, and provide direction/guidance to junior staff.
Experience with the following technologies/skills are required:
English language fluency
Knowledge of servers, networks, storage, client-server systems, and firewalls
Advanced working knowledge of Windows and/or Linux operating systems, as well as experience with supporting and troubleshooting stability and performance issues
Solid understanding of and deep experience with virtualization technologies (e.g., VMWare/hyper-V)
Knowledgeable in core network services including DHCP, DNS, IP routing, VLANs, layer 2/3 routing, and load balancing
Knowledge and experience configurating routers and switches
Knowledge and experience configurating point-to-point VPN and/or DMVPN
Experience with storage configuration and management
Experience reading, writing, or modifying PowerShell and Bash scripts
Experience reading, writing, or modifying Python code
Experience using git
Information & system security including cloud access controls and monitoring
Server Optimization and Hardening, Vulnerability Research and Remediation
In addition to the specific skills listed above, experience with any of the following items would be a plus:
Previous AWS experience
Automation experience (Puppet, Chef, Salt, or Ansible)
Working knowledge of software-defined lifecycles, product packaging, and deployments
SQL or Oracle database administration (Backup, Restore, Tuning, Monitoring, Management)
ITIL/PCI/SOX/SOC I/SOC II compliance experience/training
Oracle JD Edwards, EBS, or SAP experience
Must possess or obtain within 1 year of hire the following AWS certifications:
At least 2 from: AWS Associate Solutions Architect, DevOps, or SysOps
At least 1 from: AWS Professional Solutions Architect, DevOps
You must be legally entitled to work in Canada and/or in the U.S. We are unable to sponsor at this time.