Grow your career with one of Canada’s fastest-growing companies, Blackbird Security, as we expand our team at the Vancouver, BC headquarters. We're currently seeking an experienced and ambitious Employee Relations Specialist to join our team!
Since our establishment in 2015, Blackbird Security has swiftly expanded from coast to coast, serving major retailers, condominiums, warehouses and, more. Rooted in Vancouver, BC, we seamlessly blend the professionalism of a large corporation with the personalized touch of a small business, specializing in tailored physical security solutions nationwide. Our headquarters team embodies vibrancy and diversity, and we're thrilled to welcome a motivated Employee Relations Specialist to continue to elevate our workplace culture and operational practices.
Job Overview:
As the Employee Relations Specialist you will collaborate with members of the Human Resources Team to ensure positive and productive relationships between employees and the Leadership teams. They manage various aspects of employee relations, including conflict resolution, policy enforcement, and fostering a positive work environment. The successful candidate will be an independent problem solver who can act with integrity, tact, and empathy while handling complex situations.
This role operates on a full-time, in-office basis from Monday to Friday.
Job Responsibilities:
- Conduct investigations into employee complaints or concerns, ensuring fair and impartial outcomes.
- Recommend and implement appropriate resolutions to resolve conflicts and maintain a harmonious workplace.
- Handle disciplinary actions, including investigations and terminations, in compliance with relevant legislation and company policies.
- Develop and implement employee relations policies and procedures to ensure compliance with employment laws and regulations.
- Stay up to date with changes in employment laws and update policies and procedures accordingly.
- Ensure all contracts and agreements are up to date and in compliance with legal requirements.
- Provide training and guidance to managers and supervisors on employee relations best practices, conflict resolution, and legal compliance.
- Develop and lead training sessions on topics such as workplace conduct, health and safety, diversity, equity, and inclusion.
- Support the development and implementation of employee engagement initiatives to promote a positive work culture.
- Serve as a point of contact for employees seeking assistance with employee relations matters.
- Communicate effectively with employees to address concerns, provide information on policies and procedures, and promote open dialogue.
- Maintain accurate records and documentation related to employee relations activities, ensuring compliance with legal requirements.
- Prepare reports and analysis on employee relations trends, issues, and outcomes for management review.
- Collaborate with HR team members to ensure consistent and equitable application of policies and procedures.
- Collaborate with external legal counsel to manage employee relations cases, including disputes, litigation, and regulatory investigations, ensuring alignment with company objectives and legal strategy.
- Represent the company in court proceedings, arbitrations, and mediations, providing expert guidance and support to ensure the company's interests are protected and advocated for effectively.
- Manage WorkSafeBC claims and related documentation for workplace injuries or incidents, ensuring compliance with regulatory requirements and facilitating timely resolution.
- Serve as a liaison between employees, management, and WorkSafeBC representatives to coordinate claim processes, provide the necessary information, and support employees through the claims procesCommunicate with union representatives to address employee concerns, negotiate collective bargaining agreements, and ensure compliance with labor laws and regulations.
- Stay informed about relevant labor codes and regulations, including but not limited to the Employment Standards Act, Labour Relations Code, and collective agreements, and advise management on compliance requirements.
- Collaborate with union representatives and internal stakeholders to resolve labor disputes, grievances, and other employee-related issues per legal requirements and organizational policies.
- Assist employees with Permanent Residency (PR) and Labour Market Impact Assessment (LMIA) processes.
Job Requirements:
- 3-4 years of recent and progressive experience in a mid to senior level Human Resources Role with a focus on Employee Relations.
- Bachelor's degree in Human Resources Management, Law, or relevant discipline.
- A Workplace Investigations Certificate or similar qualifications are highly preferred.
- Relevant training and/or certifications in Employee Relations Specialist in a strong asset.
- Strong knowledge of Employment Laws, relevant legislation, and related policies and procedures.
- Prior experience working with unions and knowledge of the Labor Code is an asset.
- Proven ability to take initiative and work independently.
- Proven ability to handle sensitive and confidential information and issues with tact and confidentiality.
- Excellent communication, interpersonal, and problem-solving skills.
About Blackbird Security
Joining Canada's fastest-growing National Security Company is not just a job – it's an opportunity to make a meaningful difference in your career and in the communities we serve. Here are some compelling reasons why you should consider being a part of our dynamic team:
- Our Values: Our operations are guided by core values — Respect, Integrity, Teamwork, and Adaptability — which serve as the bedrock of our corporate culture. Join us in shaping a workplace where these values thrive, fostering a sense of belonging and achievement for everyone involved.
- Personal and Professional Growth: We believe in investing in our employees' growth. Joining us means access to career development pathways that enable you to reach your full potential. Our dedicated management team provides mentorship to guide you through your career journey, fostering a supportive and collaborative work environment
- National Presence: As a national Canadian security company, we operate coast to coast with major branches in all 10 provinces. This allows you to be part of a widespread network, contributing to the safety and security of communities across the country.
- Commitment to Community Betterment: Our commitment goes beyond providing security services. We actively engage in bettering the community by tailoring our security solutions to meet the unique needs of our clients and the areas we serve. By exceeding performance standards, we contribute to enhancing the overall safety and well-being of the community.
- Reputation for Excellence: Our reputation is built on consistently exceeding performance standards. Joining us means aligning yourself with a company that values excellence in service delivery and upholds the highest standards in the industry. Superior customer service is at the core of our operations, ensuring our clients receive the best possible security solutions.
- Diverse Range of Clients: Work with a variety of clients, from retail stores to high-end establishments, residential buildings, campuses, municipal offices, warehouses, and more. This diversity in clientele offers a dynamic and interesting work environment.
If you are passionate about making a positive impact, contributing to community safety, and advancing your career in a rapidly growing national security company, we invite you to join us. Together, we can build a safer and more secure future for our clients and communities.
We thank you for choosing to work with Blackbird Security Inc. Please note that only shortlisted candidates will be contacted by the recruitment team.
Job Types: Full-time, Permanent
Pay: $70,000.00-$90,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Schedule:
Ability to commute/relocate:
- Vancouver, BC: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (required)
Experience:
- Labour Relations: 5 years (required)
Work Location: In person
