Health Information Analyst
Anova Fertility & Reproductive Health
Toronto, ON
As a seasoned Health Information professional, you know what it’s like to work with complex software and databases. You know the impact that you can have, the importance of confidentiality, and how critical your support is.

Now, you’re looking for a position where you can provide hands-on support and have a ton of variety in your role.

As our new Health Information Analyst, you could do exactly this.

We’re Anova Fertility (https://anovafertility.com/) – Canada’s newest full-service fertility and IVF center, home to the first next-generation embryology laboratory in Canada. Since 2016, we’ve developed a reputation as the leader in innovation, education, and communication for high quality humanized fertility and reproductive care.

Health Information Analyst

As Systems Analyst, you spearhead the improvement of our EMR system towards full digitization and automation, with the objective of enabling the company to go paperless.

Your responsibilities will include researching, identifying, recommending and implementing system improvements and automation; eliminating duplications and inefficiencies; training staff members and serving as their first point of contact for needs and wants towards process improvement; and developing a physician menu for different types of appointments (intake, OB, CM, etc.).

Also, you will liaise with our external IT service provider and work with external consultants to effect changes as needed. Mandatory for this role are a full appreciation of confidentiality and a proven ability to build and maintain strong working relationships.

Practically speaking, you will:
  • Reduce cost by automating manual processes, putting structured systems in place and eliminating paper
  • Develop workflow process in accordance to college regulations, privacy standards and digital information laws and regulations
  • Analyze and collect patient health information
  • Conversion of data to reportable, analyzable data to improve workflow process
  • Identify deficiencies and areas of improvement to supervisor
  • Ensure patient care systems are used in accordance to college regulations through analysis of audit trail reports
  • Improve productivity by making systems faster, more reliable and more secure
  • Develop and implement digitization protocols or workflows for each process
  • Identify equipment needs and present recommendations to supervisor
  • Collaborate with Department Heads to determine priorities and report on progress
  • Collaborate effectively and positively with management and coworkers
  • Recommend software and software upgrades to streamline processes
  • Implement systems and system upgrades at head office and other Anova locations
  • Liaise with IT service provider and EMR vendors on updates, upgrades and other software changes
  • Recognize patterns in problems staff members face and prevent future occurrences
  • Carefully document and update processes and procedures for other technicians’ reference and enable analysis
  • Ensure that records are current, correct, legible, traceable and in accordance with Personal Information Protection and Electronic Documents Act
  • Update job knowledge by participating in educational opportunities
  • Comply with Anova policies and standards, including health and safety
  • Write clearly and informatively and edits work for spelling and grammar
  • Maintain strict confidentiality and security of records
Along with your experience as Health Information Analyst, you’ll excel in this role if you are:

  • Trustworthy – you demonstrate an impeccable sense of integrity and etiquette as well as sound judgment in confidential and sensitive matters
  • Organized – You love creating structure, and you’re able to manage a lot of information and prioritize appropriately without missing any details. You know that the small details matter, so you’re always careful in your work.
  • An excellent communicator – You’re personable, have great phone etiquette, and you always get your message across clearly and effectively. You can be trusted to maintain integrity and confidentiality with sensitive matters.
  • A problem-solver – You’re proactive and can prevent problems from occurring. You have an analytical mind and enjoy finding creative solutions to complex problems.
Working with Anova Fertility

This is a full-time permanent position, five days per week, but flexibility on evenings and weekends will be required to meet deadlines and facilitate smooth, continuous operation of the clinic.

You’ll receive a competitive salary commensurate with experience, along with access to a benefits package and paid vacation time.

We have a friendly office that has a purposeful feel – we know our clients by name and we love what we do. We have monthly lunch & learns, birthday celebrations, and we have fun while we work.

We want the person who joins us to be dedicated and passionate – someone who will grow with us, and who can envision themselves working with us for a long time. We’re investing in the future, and we’d love for you to be a part of that.

Qualifications

  • BA/BS degree or equivalent, preferably related to computer technology
  • At least 3 years’ experience in similar roles, working with Accuro EMR software
  • Advanced understanding of operating systems, applications and networks
  • Proficiency in working with Microsoft Office programs and use of internet
  • Experience working with electronic medical records systems preferred
  • Solid communication skills and pleasant telephone manner
  • Excellent organizational and time management skills
  • Ability to switch tasks and ensure that all initiatives move forward in timely fashion
  • Track record of protecting company by maintaining confidentiality
  • Strong organization skills and meticulous attention to detail
  • Understanding of how various functions rely on each other’s performance
  • Valid Ontario ‘G’ driver’s license and access to vehicle
How to Apply

Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you'll receive an email inviting you to log in and view your assessment results.

We value diversity of talent and encourage qualified people to apply. If you need accommodation in the recruitment process, please contact us using the “Help” button

We will review applications, with priority given to those who have completed the assessment and look forward to hearing from you.