Job Description
Location: 22196 50th Avenue, Langley BC
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
SUMMARY:
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.
DUTIES & RESPONSIBILITIES:
- Greet customer promptly and gather prescription information according to Standard Operating Procedures
- Refer to the pharmacist all clinical inquiries, for example, those related to medication purpose, use and recommendations (including prescriptions, OTC’s and restricted sale products); diseases and conditions; professional fees; and other inquiries as required by law or company policy
- Set realistic customer expectations as to wait times and effectively communicate the time to the customer
- Locate and cash out prescriptions and any ancillary items, according to Standard Operating Procedures
- Adhere to all confidentiality and privacy requirements
- Receive new and repeat prescription orders in accordance with Standard Operating Procedures
- Prepare and submit orders (e.g. medications, OTC's, special orders) with the exception of controlled drugs and narcotics
- Adjudicate third party billing, online and manage manual Third-Party Accounts, collecting outstanding monies from customers where necessary
- Answer telephone, ensuring that appropriate telephone etiquette is observed at all times and referring to a pharmacist when necessary
- Manage incoming faxes according to Pharmacy Standards of Practice
- Assist pharmacist in coordinating call backs
- Identify patients who are candidates for pharmacy services where appropriate and provide administrative support to the Pharmacist
- Accurately file completed documentation as per Pharmacy Standards of Practice, in a timely and organized manner
Skills & Qualifications
- Diploma from a Pharmacy Assistant credited course preferred
- Previous Pharmacy Experience preferred
- Retail Experience an Asset
Expected start date: 2021-02-08
Job Types: Full-time, Permanent
Salary: $20.00-$24.00 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program
Schedule:
Experience:
- Shoppers Drug Mart: 1 year (Preferred)
- Pharmacy Assistant: 1 year (Required)
Work remotely: