Job Summary
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, proficiency in office software, and the ability to multitask in a fast-paced environment. Experience in medical or dental office settings is a plus, but not mandatory.
Responsibilities
- Greet visitors and clients warmly, ensuring a positive first impression
- Manage multi-line phone systems, directing calls appropriately with excellent phone etiquette
- Schedule appointments and maintain calendars using Microsoft Office and Google Workspace tools
- Perform data entry and maintain accurate records through filing and organization of documents
- Handle correspondence via email and phone, providing customer support and assistance as needed
- Assist with administrative duties such as proofreading documents, managing paperwork, and supporting office operations
- Utilize QuickBooks or bookkeeping software for basic financial record keeping when necessary
- Support front desk operations including checking in patients or clients in medical or dental office environments
- Maintain a clean and organized reception area to ensure a welcoming environment
Requirements
- Speak Mandarin and English
- Proven clerical or administrative experience, preferably in medical or dental offices
- Strong computer skills with proficiency in Microsoft Office, Google Workspace, and data entry tasks
- Experience with multi-line phone systems and excellent customer service skills
- Organizational skills with attention to detail for filing, proofreading, and managing schedules
- Ability to type accurately and efficiently for extended periods
- Knowledge of QuickBooks or bookkeeping is advantageous but not required
- Excellent phone etiquette and professional appearance
- Prior experience in medical or dental office settings is preferred but not mandatory
- Ability to handle multiple tasks simultaneously while maintaining professionalism and composure
Pay: $17.60-$22.00 per hour
Benefits:
Work Location: In person
