Strategic Business Group Inc. (SBG) supports entrepreneurs and growing businesses through a family of accounting, paralegal, marketing, and safety service companies, alongside a turnaround and transition advisory practice. We're looking for a confident, detail-oriented professional to own our accounts receivable process and serve as a key point of contact guiding client files across our service lines.
About the Role
As our Accounts Receivable & Client Services Coordinator, you'll take ownership of AP/AR with a strong emphasis on AR — keeping our receivables current and having the direct, sometimes difficult conversations that come with that. You'll also be a connecting point for clients as their work moves across our accounting, paralegal, marketing, and safety teams, making sure nothing stalls between handoffs. This role comes with real autonomy: you'll be trusted to identify issues and solve them yourself, bringing in support only when it's genuinely needed.
What You'll Do
- Own the full AP/AR cycle, with primary focus on accounts receivable — invoicing, follow-up, and collections
- Have direct conversations with clients regarding overdue accounts, payment plans, or account concerns
- Serve as a key point of contact for clients whose work spans multiple SBG service lines
- Track and facilitate client files as they move between accounting, paralegal, marketing, and safety teams, flagging delays before they become problems
- Apply core accounting principles to reconcile accounts and resolve discrepancies
- Identify issues and problem-solve independently, escalating only when it truly requires it
- Maintain clear, accurate records of client communications and account status
What You Bring
- A solid foundation in accounting principles (through education, training, or firm experience)
- Demonstrated AP/AR experience, with meaningful exposure to accounts receivable and collections
- A confident, professional communication style — you don't shy away from tough conversations
- A genuine customer service orientation, even when the conversation is a hard one
- Comfort working autonomously and making judgment calls with minimal day-to-day supervision
- Strong organizational skills to track multiple client files across different teams at once
- Experience working in an accounting or professional services firm is an asset
Why SBG
You'll have real ownership over a function that matters, with the autonomy to run it your way. You'll work across a variety of service lines and client relationships rather than being confined to one narrow lane, in a close-knit team where your judgment is trusted and your work is visible.
How to Apply
Please send your resume and a short note about your AP/AR experience to [email protected] with the subject line “Accounts Receivable & Client Services Coordinator Application.”
Pay: $20.00-$26.00 per hour
Benefits:
- Casual dress
- Dental care
- On-site parking
- Paid time off
- Vision care
Work Location: In person
