Adjuster 2 Property
Saskatchewan Government Insurance
Lloydminster, SK

Agriculture. Insurance. People. You want to help people, you love your insurance career, and you hum ‘Home on the Range’ as you work. If this isn’t your first rodeo and you want to build on your agriculture business knowledge and take it to the next level, we are interested in hearing from you! We are looking for a permanent, full-time Adjuster in our Lloydminster office in the Farm Business Unit. As a key player on our team you will be responsible customer interviews, site visits, determining causes of loss, coverages and benefits of a claims unit dedicated to Farm Adjusting.

Combines, ropes, harvest, long horns! Bulls, barns, bales! If you speak Agro, don’t let this opportunity pass you by!

Typical Duties & Responsibilities:
Interviews customers taking initial reports of claims and collecting all pertinent loss information.
Conducts site visits to determine the scope of the damage or loss, which, depending on the nature of the claim, may require the use of a ladder.
Sets up claim files, determines cause of loss, establishes and adjusts reserves, and completes all necessary claims reporting forms and documents.
Disburses all necessary claims forms and documents for completion by the customer.
Determines coverage and/or validity of claims through policy wordings and/or other related acts and their regulations.
Explains coverages, benefits, breaches of condition and/or exclusions to customers and/or their representatives, brokers, or other parties as required.
Contacts and/or interviews other SGI personnel, brokers, customers, witnesses, third parties, outside adjusters, contractors, retail or repair firms, police and fire departments, legal representatives, medical professionals, or other external persons as required.
Obtains statements under oath, proofs of loss, medical reports, non-waiver agreements, final releases, salvage releases, and other documents related to the settlement and disposition of claims.
Prepares estimates of the damage or loss.
Responds to questions and/or correspondence regarding the current status and disposition of claim files.
Maintains claims records and files in a current and orderly fashion in accordance with departmental, divisional, and/or corporate procedures and standards.
Determines actual cash value and/or replacement cost of customers’ articles.
Refers claims of a suspicious or contentious nature or of a large dollar magnitude to the proper level of authority for assistance.
Assesses degree of negligence and/or the extent of quantum in claims of liability or bodily injury.
Supervises and/or processes the settlement of out-of-province claims and/or claims handled by independent adjusters.
Attends to road assignments and adjusts claims arising at some distance from established headquarters (in positions where required).
Determines possibility of subrogation and takes appropriate action.
Negotiates settlements with customers and/or representatives.
Recommends approval, prepares claim files for legal action, further investigation and review by other personnel, and/or denial.
Reconciles invoices against estimates of damage or loss.
Processes accounts and expenses for payment and submits for approval where required.
Represents the interests of the corporation in Small Claims Court, the Rates Appeal Board, and/or other judicial, legal, institutional, or regulatory groups or bodies.
Reviews, examines, and approves work of other Adjusters as required.

Knowledge & Skills:
Knowledge of the insurance coverages and benefits provided by the policy wordings and related legislation applicable to Property claims.
Knowledge of insurance theory and the principles, practices, methods, and techniques related to the adjustment and settlement of claims, and determination of negligence applicable to Property claims.
Skill in determining values, depreciation, repair or replacement costs (including the use of estimating systems) and/or the amount of compensation payable in claims of liability applicable to Property claims.
Knowledge of agricultural business operations and related assets, in positions where required.
Knowledge of the organization’s customer service initiatives and demonstrated skill in putting the customer at the centre of business decisions.
Skill to plan, review and follow-up to prioritize tasks of others. Planning must be done to handle deadlines, peak periods and/or unexpected situations.
Skill to convince, influence and/or negotiate with others.
Skill to compose written material in a non-standardized format, may include original, more complex correspondence, letters, proposals and reports.
Skill to provide technical information, advice or guidance to internal/external customers where expertise is required to negotiate with, influence, and/or convince the customers.

Education & Experience:
Completion of six (6) courses towards a Chartered Insurance Professional (CIP) designation.
Valid driver's licence.

Annual Salary Range: $59,868 - $74,844

Apply prior to 11:59 p.m. on: Wednesday, November 27, 2019

To be considered for employment, it is mandatory to complete the Questionnaire found within the on-line application to identify additional details required for the screening and recruitment process, including location preference.