Property Management Administrator — Solutions Property Management (SPM)
Entry Level | Full-Time | Hamilton, ON
The Property Administrator is the operational backbone of our leasing and maintenance functions. This is an entry-level role built for someone who is highly organized, communicates clearly, and thrives in a fast-paced environment. You'll work closely with our property manager, leasing agents, and maintenance team to keep day-to-day operations running smoothly across our portfolio.
Compensation: $50,000 per year
Compensation:
$50,000 yearly
Responsibilities:
Maintenance Coordination
-
Receive, log, and triage incoming maintenance requests from tenants
-
Schedule and coordinate work orders with our maintenance technician and external trades
-
Follow up on open work orders to ensure timely completion
-
Update tenants on the status of outstanding repairs
-
Maintain accurate maintenance records in our property management software (Buildium)
-
ON-CALL SUPPORT IS A REQUIREMENT FOR THIS ROLE (in rotation)
Leasing Support
-
Receive showing feedback and updates from leasing agents
-
Track unit availability and update listings as needed
-
Follow up with prospective tenants on applications and next steps
-
Assist with the preparation of lease documents and move-in packages
-
Coordinate tenant move-ins and move-outs with the relevant team members
General Administration
-
Respond to tenant inquiries by phone and email in a timely, professional manner
-
Keep internal systems and records up to date
-
Support the property manager with reporting and miscellaneous tasks as needed
Qualifications:
Here's a straightforward list:
What We're Looking For
-
Strong organizational skills and attention to detail
-
Clear written and verbal communication
-
Comfortable working with software tools (experience with Buildium or similar is a plus)
-
Ability to manage multiple tasks and prioritize effectively
-
Professional, calm demeanor when dealing with tenants and trades
-
Prior experience in property management, customer service, or administration is an asset, but not required
Education & Experience
-
High school diploma required; post-secondary in business, real estate, or administration is an asset
-
1–2 years of experience in property management, customer service, or administrative support preferred (will consider candidates with no experience if they demonstrate strong organizational skills)
Personal Attributes
-
Professional and calm when dealing with tenants, trades, or difficult situations
-
Self-starter who takes ownership of their tasks
-
Team player who communicates proactively with agents and the property manager
-
Reliable and punctual; this role depends on timely follow-through
Nice to Have
-
Familiarity with the Ontario Residential Tenancies Act (RTA)
-
Experience coordinating schedules or work orders
-
Prior experience in a client-facing or tenant-facing role
About Company
Solutions Property Management is a results-driven real estate team dedicated to helping clients buy, sell, and invest with confidence. With deep market knowledge and a client-first approach, we deliver strategic guidance, strong negotiation, and seamless transactions from start to finish.
